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- Tasks: Lead a friendly team and ensure customers have an amazing shopping experience.
- Company: Join a global brand with a strong presence in Ireland since 1882.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and private healthcare.
- Why this job: Make a real impact in a supportive environment with great work/life balance.
- Qualifications: Customer service experience is a plus; training provided for all skill levels.
- Other info: Flexible hours, career progression, and a culture of inclusion await you!
The predicted salary is between 30000 - 42000 £ per year.
We are a global company founded in 1882, with a presence in Northern Ireland and the Republic of Ireland for nearly 40 years. Our brands, Johnstones and Leyland Paint, are supported by a 60,000 square foot warehouse and distribution facility in Carrickfergus, along with 27 Johnstones Decorating Centres across Ireland. We place a strong emphasis on colleague engagement, achieving a score of 4.22 out of 5 in Gallup's Global Q12 annual colleague survey.
We now have an exciting, permanent vacancy for a Store Manager within our Architectural Coatings division, based in our Ballymena store. We're looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
A day in the life of: As a Store Operations Manager, your responsibilities will include:
- Oversee the day to day running of the store, ensuring customers and staff have everything they need.
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Undertake all required training to help you to confidently select the correct product for our customers' needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
Key Skills:
- Previous management or supervisor experience desirable.
- Previous experience in a customer facing environment.
- Good communications skills with a positive customer focused attitude.
- Good understanding of IT systems.
- Flexibility towards working hours and duties.
- Driving license is desirable but not essential.
If you meet this criteria, or if you would like to learn more about this opportunity, we would love to hear from you.
Why you'll love working here:
- Competitive starting salary with yearly reviews.
- Competitive bonus structure starting at 15% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget.
- 35 days of annual leave, including bank holidays.
- Guaranteed 39 hours pay per week with overtime or lieu time available.
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions.
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy.
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members.
- Generous staff discount on paint and decorating tools at Johnstones Decorating Centre.
- Colleague recognition program that recognises and rewards our colleagues.
- Inclusive and engaging workplace.
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees.
Store Manager - Johnstone\'s Decorating Centre in Ballymena employer: PPG
Contact Detail:
PPG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Johnstone\'s Decorating Centre in Ballymena
✨Tip Number 1
Get to know the company! Research Johnstone's Decorating Centre and its values. When you walk into that interview, show us you understand our culture and what we stand for. It’ll make you stand out!
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve gone above and beyond. We want to hear those stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance shows us you’re serious about the role and ready to represent our brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Store Manager - Johnstone\'s Decorating Centre in Ballymena
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, as this is key for the Store Manager role.
Be Yourself: Let your personality shine through in your written application. We’re looking for someone who fits into our friendly team, so don’t be afraid to show us who you are!
Tailor Your Application: Take a moment to tailor your CV and cover letter to the job description. Mention specific skills or experiences that relate directly to the Store Manager position at Johnstone's Decorating Centre.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at PPG
✨Know the Company Inside Out
Before your interview, take some time to research Johnstone's Decorating Centre. Understand their history, values, and what makes them stand out in the market. This will not only show your genuine interest but also help you tailor your answers to align with their company culture.
✨Showcase Your Customer Focus
As a Store Manager, being customer-focused is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations or improved customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Since previous management experience is desirable, be ready to discuss your leadership style. Share specific instances where you successfully led a team, resolved conflicts, or motivated staff. This will illustrate your capability to oversee daily operations effectively.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company and contribute to its success.
