At a Glance
- Tasks: Support the Store Manager and deliver top-notch customer service in a vibrant retail environment.
- Company: Join Johnstone’s Decorating Centre, a friendly and inclusive team focused on growth.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and a fantastic healthcare plan.
- Other info: Flexible hours, 24/7 wellbeing support, and a culture that values diversity.
- Why this job: Be part of a supportive team with great work/life balance and career progression opportunities.
- Qualifications: Customer service experience is a plus; IT skills and a positive attitude are essential.
The predicted salary is between 24000 - 27100 £ per year.
We now have an exciting, permanent vacancy for an Assistant Store Manager within our Architectural Coatings division. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
Why you’ll love working here:
- Competitive starting salary with yearly reviews
- Competitive bonus structure starting at 12% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget
- 33 days of annual leave, including bank holidays
- Guaranteed 39 hours pay per week with overtime or lieu time available
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
- Colleague recognition program that recognises and rewards our colleagues
- Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
Responsibilities:
- Deputise for the Store Manager in all operational and staffing issues.
- Provide a high level of customer service and ensure this is maintained by all staff, at all times.
- Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
- Be aware of all promotional activity and play your part in achieving sales targets.
- Ensure all health and safety regulations are adhered to.
- Maintain a high standard of housekeeping within your store.
- Oversee and be accountable for stock which enters or leaves the premises.
- Process cash and card payments, place orders and check stock.
Key Skills:
- Previous experience in a customer facing environment is desirable
- Good communication skills with a positive customer focussed attitude
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Driving license is desirable
We would love to hear from you.
Equal Opportunity: PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.
Accessibility: If you need an adjustment due to a disability, please email recruiting@ppg.com.
Assistant Store Manager in Antrim employer: PPG
At Johnstone’s Decorating Centre in Carrickfergus, we pride ourselves on being an excellent employer that values our team members and their growth. With a competitive salary, generous benefits including a fantastic healthcare plan, and a strong focus on work-life balance, we create a supportive environment where employees can thrive. Our commitment to inclusivity and professional development ensures that every colleague feels valued and has the opportunity to advance their career within our friendly and engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Antrim
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PPG, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PPG!
We think you need these skills to ace Assistant Store Manager in Antrim
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PPG, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PPG and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PPG that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PPG
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
