At a Glance
- Tasks: Respond to medical inquiries and ensure patient safety through clear communication.
- Company: ProPharma, a leader in healthcare consulting with 25 years of expertise.
- Benefits: Remote work flexibility, diverse workplace, and opportunities for professional growth.
- Other info: Join a supportive team that values diversity and encourages personal growth.
- Why this job: Make a real impact on patient safety while working with innovative healthcare solutions.
- Qualifications: Degree in life sciences or healthcare, fluent in Swedish and English.
The predicted salary is between 29700 - 36300 £ per year.
For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle.
With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.
Department: Medical Information
Contract Type: 12 month fixed term
Location: UK, Serbia or Croatia
Do you have a degree in Life Science, Nursing or Medicine, paired with a true passion for patient safety? Are you confident communicating clearly and knowledgeably with customers over the phone and via email in Swedish & English? If you answered yes, then this could be the role for you!
ProPharma helps pharmaceutical, biotech, and medical device companies make sure their products are safe, effective, and meet all the rules. They support companies from early research all the way to getting a drug on the market—and beyond.
ProPharma has more than 25 years of expertise in delivering Medical Information services to our clientele. We specialise in distributing vital information regarding our clients' healthcare products to healthcare professionals, patients, and the wider public. Our dedicated team consists of seasoned healthcare professionals (HCPs) and graduates in life sciences who facilitate the exchange of clinical and scientific information related to drugs and devices, as well as product safety.
Medical Information is a vital component that ensures the safe and effective use of healthcare products, supports healthcare professionals in their practice, and helps pharmaceutical and biotech companies comply with regulatory requirements. Our innovative, market-leading technologies, and 24/7/365 contact centers allow us to provide best-in-class medical information services.
A DAY IN THE LIFE
What You’ll Be Doing
- Responding to medical and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms.
- Using approved product information, scientific literature, and internal data to provide clear, accurate responses.
- Documenting and reporting adverse events, product complaints, and other safety concerns in line with regulatory standards.
- Logging all enquiries into internal systems in a clear, timely, and compliant manner.
- Supporting the quality of the service by performing checks on safety reports and medical enquiries.
- Writing high-quality custom medical responses when needed, based on client-approved resources.
- Providing informal training or mentorship to new team members as you develop in the role.
- Contributing to process improvements and suggesting updates to internal procedures.
- Occasionally participating in after-hours coverage on a rotating basis, based on business needs.
What You’ll Bring
- A degree in life sciences or healthcare-related field.
- Strong communication skills, both written and verbal.
- High attention to detail and a commitment to accuracy.
- An interest in drug safety, medical information, or regulatory affairs.
- A proactive mindset and willingness to learn.
- Fluency (C1) in Swedish and English both written and orally.
We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits.
Whilst ProPharma supports remote working, we also recognise the value that comes from in-person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager.
Remote opportunity- Swedish speaking Medical Information Specialist - 12 month contract employer: PPG UK ProPharma Group MIS Ltd
PPG UK ProPharma Group MIS Ltd is an excellent employer that values diversity and inclusion, providing a supportive work culture where every team member can thrive. With a strong focus on employee growth opportunities, you will have the chance to enhance your skills while working alongside a dedicated team committed to excellence in clinical research. Located in a vibrant area, the company offers a dynamic environment that fosters collaboration and innovation.
Contact Details:
PPG UK ProPharma Group MIS Ltd Recruitment Team
