At a Glance
- Tasks: Respond to medical inquiries and ensure patient safety through clear communication.
- Company: ProPharma, a leader in healthcare consulting with 25 years of expertise.
- Benefits: Remote work flexibility, diverse workplace, and opportunities for professional growth.
- Other info: Join a supportive team that values diversity and encourages personal growth.
- Why this job: Make a real impact on patient safety while working with innovative healthcare solutions.
- Qualifications: Degree in life sciences or healthcare, fluent in Swedish and English.
The predicted salary is between 29700 - 36300 £ per year.
For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle.
With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.
Department: Medical Information
Contract Type: 12 month fixed term
Location: UK, Serbia or Croatia
Do you have a degree in Life Science, Nursing or Medicine, paired with a true passion for patient safety? Are you confident communicating clearly and knowledgeably with customers over the phone and via email in Swedish & English? If you answered yes, then this could be the role for you!
ProPharma helps pharmaceutical, biotech, and medical device companies make sure their products are safe, effective, and meet all the rules. They support companies from early research all the way to getting a drug on the market—and beyond.
ProPharma has more than 25 years of expertise in delivering Medical Information services to our clientele. We specialise in distributing vital information regarding our clients' healthcare products to healthcare professionals, patients, and the wider public. Our dedicated team consists of seasoned healthcare professionals (HCPs) and graduates in life sciences who facilitate the exchange of clinical and scientific information related to drugs and devices, as well as product safety.
Medical Information is a vital component that ensures the safe and effective use of healthcare products, supports healthcare professionals in their practice, and helps pharmaceutical and biotech companies comply with regulatory requirements. Our innovative, market-leading technologies, and 24/7/365 contact centers allow us to provide best-in-class medical information services.
A DAY IN THE LIFE
What You’ll Be Doing
- Responding to medical and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms.
- Using approved product information, scientific literature, and internal data to provide clear, accurate responses.
- Documenting and reporting adverse events, product complaints, and other safety concerns in line with regulatory standards.
- Logging all enquiries into internal systems in a clear, timely, and compliant manner.
- Supporting the quality of the service by performing checks on safety reports and medical enquiries.
- Writing high-quality custom medical responses when needed, based on client-approved resources.
- Providing informal training or mentorship to new team members as you develop in the role.
- Contributing to process improvements and suggesting updates to internal procedures.
- Occasionally participating in after-hours coverage on a rotating basis, based on business needs.
What You’ll Bring
- A degree in life sciences or healthcare-related field.
- Strong communication skills, both written and verbal.
- High attention to detail and a commitment to accuracy.
- An interest in drug safety, medical information, or regulatory affairs.
- A proactive mindset and willingness to learn.
- Fluency (C1) in Swedish and English both written and orally.
We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits.
Whilst ProPharma supports remote working, we also recognise the value that comes from in-person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager.
Remote opportunity- Swedish speaking Medical Information Specialist - 12 month contract employer: PPG UK ProPharma Group MIS Ltd
PPG UK ProPharma Group MIS Ltd is an excellent employer that values diversity and inclusion, providing a supportive work culture where every team member can thrive. With a strong focus on employee growth opportunities, you will have the chance to enhance your skills while working alongside a dedicated team committed to excellence in clinical research. Located in a vibrant area, the company offers a dynamic environment that fosters collaboration and innovation.
Contact Details:
PPG UK ProPharma Group MIS Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote opportunity- Swedish speaking Medical Information Specialist - 12 month contract
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like PPG UK ProPharma Group MIS Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at PPG UK ProPharma Group MIS Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like PPG UK ProPharma Group MIS Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Remote opportunity- Swedish speaking Medical Information Specialist - 12 month contract
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at PPG UK ProPharma Group MIS Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at PPG UK ProPharma Group MIS Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to PPG UK ProPharma Group MIS Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at PPG UK ProPharma Group MIS Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at PPG UK ProPharma Group MIS Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research PPG UK ProPharma Group MIS Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
