At a Glance
- Tasks: Manage daily store operations and ensure excellent customer service.
- Company: Join a supportive team at Johnstone’s Decorating Centre.
- Benefits: Competitive salary, annual leave, bonuses, and private healthcare.
- Other info: Flexible working hours and a focus on continuous learning.
- Why this job: Great opportunity for career growth in a dynamic retail environment.
- Qualifications: Customer service experience and good communication skills preferred.
The predicted salary is between 30000 - 40000 £ per year.
We now have an exciting, permanent vacancy for a Store Operations Manager within our Architectural Coatings division. We’re looking for a customer-focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
Why you’ll love working here:
- Competitive starting salary with yearly reviews
- Excellent commercial bonus scheme
- 35 days of annual leave, including bank holidays
- Generous company pension contributions
- Excellent career progression
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
A day in the life of…
As a Store Manager, your responsibilities will include:
- Oversee the day to day running of the store, ensuring customers and staff have everything they need
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
Key Skills:
- Previous management or supervisor experience desirable
- Previous experience in a customer facing environment
- Good communications skills with a positive customer focus attitude
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Driving license is needed for this role
Store Operations Manager in Swansea employer: PPG Industries (UK) Limited
At Johnstone’s Decorating Centre, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment in Swansea. With competitive salaries, generous annual leave, and a strong focus on employee development, we ensure that our team members have the resources and opportunities to thrive. Our commitment to diversity and inclusion, along with fantastic benefits like company-funded healthcare and staff discounts, makes us a rewarding place to build your career.
Contact Details:
PPG Industries (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Operations Manager in Swansea
✨Tip Number 1
Get to know the company! Research Johnstone’s Decorating Centre and understand their values and products. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to store management and customer service. Think of examples from your past experiences that highlight your skills and how they align with what Johnstone’s is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Johnstone’s Decorating Centre.
We think you need these skills to ace Store Operations Manager in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Store Operations Manager role. Highlight any customer-facing roles you've had and any management experience, even if it's informal.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can contribute to our team. Don’t forget to mention why you’re excited about working at Johnstone’s Decorating Centre.
Show Off Your IT Skills:Even if you don’t have extensive IT experience, mention any relevant skills or familiarity with systems. We value a willingness to learn, so let us know how you’ve adapted to new technologies in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at PPG Industries (UK) Limited
✨Know the Company Inside Out
Before your interview, take some time to research Johnstone’s Decorating Centre. Understand their products, values, and what makes them stand out in the market. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Focus
As a Store Operations Manager, being customer-focused is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to excellent service and how you can contribute to the team.
✨Highlight Your Management Experience
If you have previous management or supervisory experience, be ready to discuss it! Share specific instances where you successfully led a team or improved store operations. This will reassure them that you have the skills needed to oversee daily store activities.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
