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For Companies At a Glance
- Tasks: Assist customers in-store and manage stock while ensuring a welcoming environment.
- Company: Join PPG, a leader in innovation and sustainability, enhancing surfaces worldwide.
- Benefits: Enjoy competitive salary, generous leave, private healthcare, and staff discounts.
- Why this job: Be part of a supportive team with great work-life balance and career growth opportunities.
- Qualifications: Customer service experience is a plus, but training will be provided.
- Other info: This role offers a fixed-term contract with potential for permanence.
The predicted salary is between 24000 - 36000 £ per year.
We now have an exciting vacancy for a Sales Assistant within our Architectural Coatings division, based in our Hanley store. This is a 1-year FTC, with scope to turn into a permanent position. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
Why you’ll love working here:
- Competitive starting salary with yearly reviews
- Commercial bonus scheme of up to 20% of annual salary
- 33 days of annual leave, including bank holidays
- Guaranteed 39 hours pay per week with overtime or lieu time available
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centres
- Colleague recognition program that recognises and rewards our colleagues
- Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
A day in the life of a Sales Assistant includes:
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
Key Skills:
- Previous experience in a customer facing environment is desirable
- Good communication skills with a positive customer focused attitude
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Driving license is desirable but not essential
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.
Sales Assistant - Stoke (Hanley) employer: PPG Industries (UK) Limited
Contact Detail:
PPG Industries (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Stoke (Hanley)
✨Tip Number 1
Familiarise yourself with the products sold at Johnstone's Decorating Centre. Understanding the range of paints and decorating tools will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role is customer-facing, being able to communicate clearly and positively will set you apart. Think about examples from your past experiences where you provided excellent service.
✨Tip Number 3
Show your flexibility and willingness to learn. Highlighting your adaptability in previous roles can demonstrate that you're ready to take on various duties and training opportunities that come with the position.
✨Tip Number 4
Research PPG's values and culture. Understanding their commitment to innovation and sustainability will help you align your answers during any interviews, showing that you share their vision and are a good fit for the team.
We think you need these skills to ace Sales Assistant - Stoke (Hanley)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous customer-facing experience, even if it's not directly related to sales. Emphasise your communication skills and any IT proficiency you have, as these are desirable for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Sales Assistant position at Johnstone's Decorating Centre. Mention why you want to work there and how your skills align with their values, such as customer focus and teamwork.
Showcase Relevant Skills: When filling out your application, be sure to highlight your flexibility and willingness to learn. Mention any specific examples of how you've successfully worked in a team or adapted to new challenges in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer service role.
How to prepare for a job interview at PPG Industries (UK) Limited
✨Show Your Customer Focus
As a Sales Assistant, your role revolves around customer interaction. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to understand customer needs and how you can contribute to a positive shopping experience.
✨Demonstrate IT Proficiency
While previous IT experience is desirable but not essential, it's important to show that you're comfortable with technology. Familiarise yourself with basic IT systems and be ready to discuss any relevant experience you have, even if it's from personal use or other jobs.
✨Emphasise Teamwork and Flexibility
The job requires being part of a friendly team, so be sure to express your willingness to collaborate and adapt. Share instances where you've worked well in a team setting and how you can be flexible with your working hours and duties.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the Sales Assistant position, the training process, and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
