Store Manager - Hove

Store Manager - Hove

Hove Full-Time 30000 - 40000 £ / year (est.) No home office possible
PPG Industries (UK) Limited

At a Glance

  • Tasks: Lead a team to drive sales and deliver exceptional customer service.
  • Company: Join Johnstone’s Decorating Centre, a leader in the decorating industry.
  • Benefits: Enjoy a competitive salary, bonuses, 35 days leave, and private healthcare.
  • Other info: Flexible hours, great work/life balance, and a culture of inclusion.
  • Why this job: Make a real impact while developing your career in a supportive environment.
  • Qualifications: Experience in customer service and strong leadership skills required.

The predicted salary is between 30000 - 40000 £ per year.

As a Store Operations Manager within our Johnstone’s Decorating Centre, you will lead from the front. With responsibility for driving and growing sales, you will ensure that all operating standards achieve the expected level of excellence. Within this role you will provide outstanding Customer Service and support within your store, always demonstrating a positive customer focused attitude.

Benefits

  • Excellent starting salary
  • Competitive bonus structure starting at 12% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget
  • 35 days of annual leave, including bank holidays
  • Guaranteed 39 hours pay per week with overtime or lieu time available
  • Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
  • Generous company pension contributions
  • Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
  • Fantastic company-funded private healthcare plan, with options to extend coverage to family members
  • Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
  • Colleague recognition program that recognises and rewards our colleagues
  • Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
  • Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme

Key Responsibilities

  • Achieving expected sales and profit targets within store to ensure Company profitability.
  • Providing day to day management of the Sales Assistants which will include the organization and planning of both working rotas and absence planners. The number of direct reports will vary dependent on size of store.
  • Providing training to all new and existing colleagues and coaching where necessary.
  • Working with Operational Managers to control resources in line with budgeted costs.
  • Maintaining a high level of security, and full compliance with Company policies within the store in regards to stock, financial transactions, security and premises.
  • Handling of the Decorating Centre accounts within the agreed company guidelines and policy.
  • Ensuring that Health & Safety standards are maintained at all times.
  • Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager.

Qualifications

  • Previous experience in a customer facing environment delivering on direct sales.
  • Strong leadership, mentoring and motivational skills with previous supervisory experience.
  • Demonstrates the ability to stay calm and composed when dealing with difficult situations.
  • Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required.

Equal Opportunity Statement

A PPG offers equal opportunities to all candidates and employees. We provide the opportunity to grow and develop your career in an environment that provides a rewarding workplace for employees, fosters a learning environment, and values ideas and diversity. All qualified candidates will receive consideration for employment without distinction of sex, pregnancy, race, color, creed, religion, national origin, age, disability, marital status, veteran status, sexual orientation, identity or expression of gender. If you need an accommodation due to a disability, please email recruiting@ppg.com.

Store Manager - Hove employer: PPG Industries (UK) Limited

At Johnstone’s Decorating Centre in Hove, we pride ourselves on being an exceptional employer that values our employees' well-being and professional growth. With a competitive salary, generous benefits including 35 days of annual leave, and a strong focus on work-life balance, we foster an inclusive and engaging workplace where your contributions are recognised and rewarded. Join us to develop your career through our PPG Training Academy and enjoy a supportive environment that prioritises both personal and professional development.
PPG Industries (UK) Limited

Contact Detail:

PPG Industries (UK) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Hove

✨Tip Number 1

Get to know the company inside out! Research Johnstone’s Decorating Centre, their values, and what makes them tick. This way, you can tailor your approach and show them you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions and scenarios related to store management. Think about how you'd handle customer complaints or motivate your team – they’ll want to see your leadership skills in action!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Johnstone’s Decorating Centre.

We think you need these skills to ace Store Manager - Hove

Sales Management
Customer Service
Leadership Skills
Mentoring Skills
Motivational Skills
Organisational Skills
Training and Development
Budget Management
Health & Safety Compliance
Recruitment and Selection
Problem-Solving Skills
Flexibility
Communication Skills
Team Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your experience in customer service and sales, as well as any leadership roles you've had. We want to see how you can drive sales and lead a team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your ability to motivate a team. Let us know why you're excited about the opportunity at Johnstone’s Decorating Centre.

Showcase Your Achievements: When detailing your previous roles, focus on your achievements. Did you exceed sales targets? Implement a new training programme? We love to see quantifiable results that demonstrate your impact!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application gets to the right people. We can’t wait to hear from you!

How to prepare for a job interview at PPG Industries (UK) Limited

✨Know Your Store Inside Out

Before the interview, make sure you research Johnstone’s Decorating Centre thoroughly. Familiarise yourself with their products, services, and customer service ethos. This will not only show your genuine interest but also help you answer questions more confidently.

✨Showcase Your Leadership Skills

As a Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated staff. This will highlight your suitability for the role.

✨Prepare for Customer Service Scenarios

Expect questions about handling difficult customer situations. Think of specific instances where you've provided outstanding customer service or turned a negative experience into a positive one. This will showcase your customer-focused attitude.

✨Discuss Your Sales Achievements

Be ready to talk about your previous sales targets and how you achieved them. Use numbers and specific examples to illustrate your success in driving sales and profitability, as this is a key responsibility of the role.

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