At a Glance
- Tasks: Lead a team to drive sales and deliver exceptional customer service.
- Company: Join Johnstone's Decorating Centre, a leader in the decorating industry.
- Benefits: Enjoy competitive salary, bonuses, 35 days leave, and private healthcare.
- Other info: Flexible hours with great work/life balance and opportunities for career progression.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in customer service and strong leadership skills required.
The predicted salary is between 30000 - 36000 £ per year.
As a Store Operations Manager within our Johnstone's Decorating Centre, you will lead from the front. With responsibility for driving and growing sales, you will ensure that all operating standards achieve the expected level of excellence. Within this role you will provide outstanding Customer Service and support within your store, always demonstrating a positive customer focused attitude.
What we can offer:
- Competitive starting salary
- Competitive bonus structure starting at 12% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget
- 35 days of annual leave, including bank holidays
- Guaranteed 39 hours pay per week with overtime or lieu time available
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone's Decorating Centre
- Colleague recognition program that recognises and rewards our colleagues
- Inclusive and engaging workplace – We foster a culture of inclusion for all
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
Key Responsibilities:
- Achieving expected sales and profit targets within store to ensure Company profitability.
- Providing day to day management of the Sales Assistants which will include the organization and planning of both working rotas and absence planners.
- Providing training to all new and existing colleagues and coaching where necessary.
- Working with Operational Managers to control resources in line with budgeted costs.
- Maintaining a high level of security, and full compliance with Company policies within the store in regards to stock, financial transactions, security and premises.
- Handling of the Decorating Centre accounts within the agreed company guidelines and policy.
- Ensuring that Health & Safety standards are maintained at all times.
- Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager.
Qualifications:
- Previous experience in a customer facing environment delivering on direct sales.
- Strong leadership, mentoring and motivational skills with previous supervisory experience.
- Demonstrates the ability to stay calm and composed when dealing with difficult situations.
- Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required.
Store Manager in Falkirk employer: PPG Industries (UK) Limited
Ipswich Johnstone’s Decorating Centre is an excellent employer that prioritises employee well-being and growth. With a strong focus on customer service, our team enjoys a supportive work culture, competitive pay, and comprehensive benefits including private healthcare and generous annual leave. Join us for a rewarding career where you can develop your skills in a vibrant retail environment.
Contact Details:
PPG Industries (UK) Limited Recruitment Team
