At a Glance
- Tasks: Support the Store Manager and deliver exceptional customer service in a vibrant retail environment.
- Company: Join Johnstone’s Decorating Centre, a friendly and inclusive workplace.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and private healthcare.
- Other info: Flexible hours, training provided, and a culture that values diversity and inclusion.
- Why this job: Be part of a supportive team with great work/life balance and career growth opportunities.
- Qualifications: Customer service experience is a plus; IT skills and a positive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
We now have an exciting, permanent vacancy for an Assistant Store Manager within our Architectural Coatings division. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
Why you’ll love working here:
- Competitive starting salary with yearly reviews
- Competitive bonus structure starting at 12% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget
- 33 days of annual leave, including bank holidays
- Guaranteed 39 hours pay per week with overtime or lieu time available
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
- Colleague recognition program that recognises and rewards our colleagues
- Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
A day in the life of:
- Deputise for the Store Manager in all operational and staffing issues.
- Provide a high level of customer service and ensure this is maintained by all staff, at all times.
- Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
- Be aware of all promotional activity and play your part in achieving sales targets.
- Ensure all health and safety regulations are adhered to.
- Maintain a high standard of housekeeping within your store.
- Oversee and be accountable for stock which enters or leaves the premises.
- Process cash and card payments, place orders and check stock.
Key Skills:
- Previous experience in a customer facing environment is desirable
- Good communications skills with a positive customer focussed attitude
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Driving License is desirable
If you meet this criteria, or if you would like to learn more about this opportunity, we would love to hear from you.
Assistant Store Manager employer: PPG Industries (UK) Limited
At Johnstone’s Decorating Centre in Carrickfergus, we pride ourselves on being an excellent employer that values our team members and their growth. With a competitive salary, generous benefits including a fantastic healthcare plan, and a strong focus on work-life balance, we create an inclusive and supportive environment where employees can thrive. Our commitment to career progression through training and development ensures that you will have the opportunity to advance your career while enjoying a rewarding workplace culture.
Contact Details:
PPG Industries (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Johnstone’s Decorating Centre. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your customer-focused attitude.
✨Tip Number 3
Show off your flexibility! The job description mentions flexibility in working hours and duties. Be prepared to discuss how you've adapted to changing situations in previous roles. This will highlight your ability to fit into the dynamic environment at Johnstone’s.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our fantastic team!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight any experience you have in customer-facing roles. We want to see how you've gone above and beyond for customers in the past, as this is key for the Assistant Store Manager position.
Be Yourself:Let your personality shine through in your application! We’re looking for someone who fits into our friendly and supportive team, so don’t be afraid to show us who you are.
Tailor Your Application:Take a moment to read through the job description and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at PPG Industries (UK) Limited
✨Know the Company Inside Out
Before your interview, take some time to research Johnstone’s Decorating Centre. Understand their products, values, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting these moments will demonstrate your commitment to providing excellent service, which is crucial for this position.
✨Be Ready to Discuss IT Systems
While previous experience with IT systems isn’t essential, having a basic understanding can set you apart. Brush up on common retail software or point-of-sale systems. If you have any relevant experience, be sure to mention it during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and career progression. This shows that you’re not just interested in the job, but also in how you can grow within the company.
