At a Glance
- Tasks: Manage housing services, ensuring safe and attractive communities while focusing on tenant satisfaction.
- Company: Join a dedicated team committed to creating positive living environments for diverse neighborhoods.
- Benefits: Enjoy a 16-week contract with opportunities for professional growth and community impact.
- Why this job: Make a real difference in people's lives while developing strategic housing management skills.
- Qualifications: Experience in housing management and a strong understanding of community needs are essential.
- Other info: Collaborate with various teams to promote a customer-centered service and drive continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
My client its looking for a Housing Manager for a 16 week contract Role and Context Overall Role Purpose: To deliver a comprehensive and responsive housing management service to a multi tenure portfolio, helping to create attractive, safe and sustainable neighbourhoods and communities with a focus on positive customer outcomes and satisfaction Role Context: As part of the management team, develop plans to deliver the Councils objectives in this service area using knowledge of communities to inform service delivery and direction. To work closely with the Community Engagement and Equalities Teams on housing management matters and corporate priorities and objectives. To work closely with the Policy and Equalities teams on the requirements and initiatives involved in the Child Friendly Borough status and matters and issues affecting young people in the borough. To work effectively with partners in the Community Safety Partnership to provide an effective and efficient response to Hate Crime and ASB Manage and deliver required outcomes for a housing management projects, and services. Supports the Housing Service in leading, on housing management issues advising on relationship with tenants and leaseholders to ensure efficient and effective delivery of the strategies, policies and services. Responsibility for supporting the vision by developing and delivering operational plans and outcomes for the service. Develop and implement plans to manage risk in relation to the service. Provide expertise and specialist advice to senior officers, colleagues and members on housing management policy and strategy, and the implications on service delivery. Deliver the teams financial management and control systems. Manage service budgets and audit processes so that they align with organisational strategy. To work with the Resident Engagement Manager on the management of Tenant Management Organisations in the borough ensuring they are complying with statutory and legal requirements and operating effectively and meeting the requirements. Proactively address areas of concern to avoid complaints and concerns, ensuring consistent communication with our residents. Develop new ways of working in partnership with relevant agencies, customers and stakeholders. To develop and drive a performance culture with a focus on continuous improvement, accountability and personal responsibility. To promote and encourage a customer centred service. Key Accountabilities and Result Areas 1. Strategy and Planning This will involve: The post holder will have a comprehensive understanding of how to develop and manage a strategic approach to housing management including understanding the legal framework and best practice in housing management. To work with the Health and Safety Team to ensure our properties are safe and compliant with Health and Safety and Fire regulations. To ensure the completion ofPersonal Evacuation Plans for tenants and leaseholders living in the housing stock. To develop strategies and policies for the service, creating underlying procedures and monitoring their implementation, making sure they meet statutory and legislative and best practice requirements. A full job spec is available
Housing Manager employer: PP Associates Ltd
Contact Detail:
PP Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager
✨Tip Number 1
Familiarize yourself with the legal framework and best practices in housing management. Understanding these aspects will not only help you in interviews but also demonstrate your commitment to delivering a high-quality service.
✨Tip Number 2
Network with professionals in the housing sector, especially those involved in community engagement and safety partnerships. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on current issues affecting housing management, particularly those related to young people and community safety. This knowledge will allow you to speak confidently about relevant topics during discussions.
✨Tip Number 4
Prepare to discuss your experience with financial management and budget control in housing services. Being able to articulate your past successes in these areas will set you apart from other candidates.
We think you need these skills to ace Housing Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Housing Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in housing management or related fields. Provide specific examples of how you've contributed to community engagement, managed projects, or improved customer satisfaction.
Showcase Your Skills: Demonstrate your understanding of strategic planning and risk management in housing services. Mention any relevant qualifications or training that align with the requirements outlined in the job description.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific needs of the role. Discuss how your values align with creating safe and sustainable neighborhoods and how you can contribute to the council's objectives.
How to prepare for a job interview at PP Associates Ltd
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Housing Manager role and its responsibilities. Familiarize yourself with the key accountabilities mentioned in the job description, such as developing strategic approaches to housing management and working with various teams to ensure compliance with regulations.
✨Showcase Your Community Engagement Skills
Since the role involves working closely with community engagement and equalities teams, be prepared to discuss your experience in these areas. Highlight any past projects where you've successfully engaged with communities or addressed issues affecting residents.
✨Demonstrate Financial Acumen
The position requires managing service budgets and audit processes. Be ready to talk about your experience with financial management in previous roles, including how you've ensured alignment with organizational strategies and achieved positive outcomes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges in housing management. Think of examples from your past experiences where you've effectively addressed tenant concerns or improved service delivery.