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- Tasks: Investigate and resolve anti-social behaviour cases while supporting tenants and leaseholders.
- Company: Join a dedicated team focused on community cohesion and positive change in housing.
- Benefits: Gain hands-on experience, work with diverse communities, and make a real impact.
- Why this job: Be a key player in enhancing community pride and tackling social issues head-on.
- Qualifications: 2+ years in anti-social behaviour within social housing; 5 GCSEs at Grade C or above required.
- Other info: Fieldwork is essential; must have a driving license and be ready for joint visits.
The predicted salary is between 30000 - 42000 £ per year.
To Investigate cases of anti-social behaviour and work to resolve them. giving intensive support to tenants and leaseholders as necessary. Agree and implement courses of action in conjunction with all relevant agencies/parties. To deal with all correspondence and, in conjunction with the Councils Legal Team, recommend appropriate legal action, including preparing and serving warnings, Notices, Acceptable Behavioural Contracts and Injunctions. Visiting Reporters and Subjects in their home and completing risk assessments and action plans. Preparing for and attending court both in the capacity of witness and supporting witnesses. Preferred experience of working on QL Housing management System, To be a key member of the Tenancy Services Section, responsible for the management of all anti-social behaviour in accordance with the Councils policies and procedures. To support the clients move to a more place-based approach, working to instil community cohesion and community pride, working with and alongside residents to tackle issues and bring about positive change It is important that the candidate must have at least 2 years experience in a Anti-Social Behaviour background within social housing. Must have knowledge of housing issues and legislation regarding anti-social behaviour. Must have experience of working with people who may be vulnerable or have complex or multiple needs. Must have experience of managing conflict and dealing with disputes. The succesful candidate should be prepared to carry out alot of fieldwork and visiting customers in their homes and carrying out joint visits with partner agencies. Must have 5 GCSE’s – Grade C or above. Must have a driving licence
Anti-Social Behaviour Officer - Housing employer: PP Associates Ltd
Contact Detail:
PP Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anti-Social Behaviour Officer - Housing
✨Tip Number 1
Familiarize yourself with the specific anti-social behaviour policies and procedures of the council. Understanding these guidelines will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience dealing with anti-social behaviour. This can provide you with valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare for fieldwork by gaining a solid understanding of risk assessment techniques and conflict management strategies. Being able to discuss these topics confidently will set you apart as a candidate who is proactive and well-prepared.
✨Tip Number 4
Highlight any experience you have working with vulnerable populations or in complex situations. This will showcase your ability to handle sensitive cases and your commitment to community cohesion, which is crucial for this role.
We think you need these skills to ace Anti-Social Behaviour Officer - Housing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in anti-social behaviour within social housing. Include specific examples of how you've managed conflict, worked with vulnerable individuals, and implemented community cohesion initiatives.
Craft a Strong Cover Letter: In your cover letter, express your passion for tackling anti-social behaviour and your commitment to supporting tenants. Mention your familiarity with housing legislation and your experience with the QL Housing management system if applicable.
Showcase Relevant Experience: Clearly outline your relevant work experience, especially any roles that involved fieldwork, joint visits with partner agencies, or preparing legal documentation. This will demonstrate your readiness for the responsibilities of the position.
Highlight Your Qualifications: Ensure you mention your GCSE qualifications and driving licence in your application. These are essential requirements for the role, so make them prominent to catch the employer's attention.
How to prepare for a job interview at PP Associates Ltd
✨Show Your Experience
Be ready to discuss your previous experience in handling anti-social behaviour cases. Highlight specific examples where you successfully resolved conflicts or supported vulnerable individuals, as this will demonstrate your capability for the role.
✨Understand the Legislation
Familiarize yourself with the relevant housing legislation and policies regarding anti-social behaviour. Being able to discuss these laws confidently will show that you are knowledgeable and prepared for the responsibilities of the position.
✨Demonstrate Your Communication Skills
Since the role involves working closely with tenants, leaseholders, and various agencies, emphasize your strong communication skills. Prepare to give examples of how you've effectively communicated in challenging situations or managed disputes.
✨Prepare for Fieldwork Scenarios
Expect questions about your approach to fieldwork and home visits. Think about how you would handle different scenarios, such as visiting vulnerable clients or conducting joint visits with partner agencies, and be ready to share your strategies.
