At a Glance
- Tasks: Assist customers with orders and technical queries via phone, email, and face-to-face.
- Company: Small, friendly company specialising in water treatment products.
- Benefits: Full-time hours, immediate start, and a supportive work environment.
- Other info: Fast-paced role with opportunities to develop your skills.
- Why this job: Join a passionate team and make a difference in customer satisfaction.
- Qualifications: Experience in customer service and strong communication skills are a plus.
The predicted salary is between 28800 - 43200 £ per year.
Overview
We are a small company, involved in the manufacture and distribution of water treatment products, based in Louth, Lincolnshire.
Responsibilities
- Processing customer orders,
- Dealing with customers by telephone, email and face to face to assist with their order queries and technical questions.
Qualifications
- Previous experience in a customer service environment would be beneficial.
- A keen eye for detail and the ability to work under pressure is essential to ensure accurate order processing.
- Good written and verbal skills are required.
Details
This is a full time position, 8.30 am to 5.00pm, Monday to Friday. Immediate start available.
How to apply
Applications by email please to linda.longmate@pozzani.co.uk
Customer Service Advisor in Louth employer: Pozzani Pure Water Ltd
As a small but dynamic company based in Louth, Lincolnshire, we pride ourselves on fostering a supportive work culture that values each team member's contributions. Our Customer Service Advisors enjoy a collaborative environment with opportunities for personal and professional growth, alongside the satisfaction of helping customers with essential water treatment solutions. With a focus on employee well-being and a commitment to excellence, we offer a rewarding workplace where your skills can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Louth
✨Tip Number 1
Make sure you know the company inside out! Research their products and values so you can chat confidently about how you fit into their team. It shows you're genuinely interested and ready to jump in.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers over the phone and face-to-face, role-play some scenarios with a friend. This will help you feel more at ease when answering queries.
✨Tip Number 3
Be prepared for questions about handling pressure. Think of examples from your past experiences where you've successfully managed tight deadlines or tricky customer situations. We want to see how you shine under pressure!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace our digital tools.
We think you need these skills to ace Customer Service Advisor in Louth
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience in customer service. We want to see how you've handled queries and resolved issues, so share specific examples that showcase your skills!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate good written skills, so avoid jargon and get straight to the point. This will help us see your attention to detail right away!
Tailor Your Application:Take a moment to customise your application for this role. Mention why you're interested in working with us at StudySmarter and how your skills align with the responsibilities listed in the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at Pozzani Pure Water Ltd
✨Know the Company
Before your interview, take some time to research the company and its products. Understanding their water treatment solutions will not only impress the interviewer but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you successfully handled customer queries or resolved issues. Highlight your ability to stay calm under pressure and how you ensure accurate order processing.
✨Practice Your Communication
Since good written and verbal skills are essential for this role, practice answering common interview questions out loud. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the company culture or the team you'll be working with. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
