At a Glance
- Tasks: Lead a team in catering and support services, ensuring high-quality service delivery.
- Company: Join Powys Teaching Health Board, a valued community health provider.
- Benefits: Enjoy a competitive salary, training opportunities, and a focus on work-life balance.
- Other info: Welsh speakers are encouraged to apply; training available for language development.
- Why this job: Make a real difference in health and care while developing your career.
- Qualifications: Experience in catering or support services and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Main duties of the job
We are looking to recruit on a permanent basis a Support Services Supervisor to support our Llandrindod Wells Support Services team. The hours of work are 22.5 hours per week Monday, Tuesday and Friday 7am-3pm this is a permanent role.
The key responsibilities of this role will include:
- Providing day to day management of all staff in the Catering, Portering and domestic services
- Ensuring all services delivered within full compliance to all appropriate legislation and local policies and procedures
- Conduct regular audits on hotel services ensuring compliance to policies and legal requirements
- Plan, coordinate and monitor activities to ensure that all services comply with health and safety requirements
- Deputise for the Support Services Coordinator as required
- Ensure equipment, resources, materials are ordered and available to maintain operating stock levels
- Maintain excellent lines of communication with internal and external stakeholders to ensure services are delivered in line with the needs of the hospital
We are looking for someone who is hard working, committed and reliable with the enthusiasm to deliver a high-quality service. We would particularly welcome applications from Welsh speakers; but even if you don't speak any Welsh, or want to develop your skills, don't worry: the health board will support you with training.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job responsibilities
- Ensure adequate staff cover is in place, at the agreed levels to meet the service needs ensuring that staff rosters are fair and equitable collating and approving Bank time-sheets; and all electronic systems are fully updated to ensure accuracy.
- Identify and escalate any unplanned staff shortage through leave absence, sickness, or vacancy to a Manager as early as possible.
- Authorise leave, identifying any absences and apply relevant policy and procedure, in conjunction with HR support as required.
- Deliver induction for new employees and provide mentorship and training for the team to improve performance, and ensure all statutory and mandatory training is completed.
- Ensure all staff have Performance Development Reviews that have clear objectives, expectations and to identify any additional support or training needs required.
- Plan and prepare schedules for all services to enable the controls and checks via audit of services. Undertaking a programme of quality control to ensure methods and equipment/materials used meet quality standards.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome.
Person Specification
- Literacy and numeracy L1 or equivalent qualification
- Relevant City & Guilds or NVQ 3 qualification or equivalent experience and training in Hotel Services including Catering
- Knowledge of Health & Safety in the Workplace, e.g. Manual Handling, COSHH, and the handling of clinical waste
- Holds a Foundation Food Hygiene Certificate
- Experience of working within a Catering, Domestic or Portering environment
- Experience of leading / supervising a team
- Experience of conducting audits/checks
- Experience of using electronic recording systems
- Ability to communicate effectively
- Ability to manage competing demands and pressure to prioritise tasks to meet deadlines.
- Ability to travel to other hospital sites as required
- Holds an Advanced Food Hygiene Certificate
- Holds Supervisory Management Certificate (i.e. NEBSM)
- Experience of NHS electronic systems e.g. ESR/ ERostering
- Some ability to speak, read and/or write Welsh, or an eagerness to learn.
- Ability to travel between hospitals
- Experience working in either Catering Portering or Domestic
- Experience in leading a team
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Supervisor - Support Service- Catering in Llandrindod Wells employer: Powys Teaching Health Board
At Powys Teaching Health Board, we pride ourselves on being a supportive and progressive employer, dedicated to fostering employee growth through various development pathways. Located in the stunning rural landscapes of Llandrindod Wells, we prioritise work-life balance and well-being, ensuring that every team member is valued and has the opportunity to make a meaningful impact in our community-based services.
Contact Details:
Powys Teaching Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Support Service- Catering in Llandrindod Wells
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission, especially around health and care, so you can show how you align with their goals during your chat.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience in catering and support services confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find loads of info about our benefits and what it’s like to work with us.
We think you need these skills to ace Supervisor - Support Service- Catering in Llandrindod Wells
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Support Services Supervisor. We want to see how you can contribute to our mission of transforming health and care in Powys!
Showcase Your Experience:Don’t hold back on sharing your relevant experience in catering, domestic services, or team supervision. We’re looking for someone who’s got the chops to manage staff and ensure compliance with health and safety regulations.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find loads of info about our values and what we offer!
How to prepare for a job interview at Powys Teaching Health Board
✨Know Your Stuff
Make sure you understand the key responsibilities of the Support Services Supervisor role. Familiarise yourself with health and safety regulations, catering standards, and the importance of compliance in a healthcare setting. This will show that you're serious about the position and ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves managing staff, be prepared to discuss your previous experience in leading teams. Think of specific examples where you've successfully mentored or trained others, and how you handled any challenges. This will demonstrate your capability to manage and motivate a team effectively.
✨Communicate Clearly
Effective communication is key in this role, especially when liaising with internal and external stakeholders. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask during the interview to show your interest in collaboration and teamwork.
✨Embrace the Welsh Connection
If you speak Welsh, don’t hesitate to mention it! Even if you're not fluent, express your eagerness to learn. This shows your commitment to integrating into the community and aligns with the health board's values. Plus, it could give you an edge over other candidates!
