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- Tasks: Engage with patients and the public to shape local NHS care through various activities.
- Company: Join Powys Teaching Health Board, a valued community-focused health service.
- Benefits: Enjoy a supportive work environment, career development, and a healthy work-life balance.
- Why this job: Make a real difference in healthcare by amplifying patient voices and community engagement.
- Qualifications: Degree in PR/Marketing/Communications or equivalent experience; Welsh language skills are a plus.
- Other info: Work in beautiful rural Wales with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
If you are passionate about putting the voice of patients and the public at the heart of local NHS care, we have an exciting opportunity for you to join our team as Engagement Officer. This post is fixed term for 6 months due to maternity cover.
This will include planning and delivering a wide range of engagement activities including face-to-face and online surveys, focus groups, social media, public events, and much more.
Main duties of the job:
- The Engagement Officer role will be responsible for supporting the Engagement Manager and the Assistant Director (Engagement and Communication) in the development and implementation of the Engagement Strategy and plan across the Health Board.
- You will support the development of the interface between the Health Board, patients, and members of the public.
- You will develop and facilitate communications between the Health Board, other agencies, and members of the public in the Health Board area.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us:
Being the smallest Health Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation. As a supportive and progressive employer, we actively encourage you to carve out a career with us through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job responsibilities:
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification:
Qualification / Knowledge:
- Degree level qualification in PR/Marketing/Communications/Engagement or equivalent experience.
- Knowledge, understanding and application of Equal Opportunities.
- Level 1 - Welsh Language ability (Can show linguistic courtesy by opening and closing a conversation; can give, and receive personal details; can say place names/first names or Welsh signs correctly).
- Level 3 or higher Welsh Language ability (can converse partly in Welsh and describe people and locations).
Experience:
- Experience of undertaking or being involved in consultation exercises and ability to produce and distribute public information.
- Relevant experience as an Engagement/Communications Officer to involve support to major change programmes.
- Experience of internal communications and social media design and implementation.
- Experience of establishing systems and processes to ensure effective recording, monitoring and evaluation of engagement activities.
- Experience of working in the NHS or public sector environment and of working with senior staff, clinical teams and partners including CHC and patient forums.
Aptitude and Abilities:
- Understanding of the role of communications via digital channels in an organisation.
- Excellent IT, web and social media and presentation skills.
- Demonstrable commitment to personal development.
- Evidence of political awareness and sensitivity to the high profile of the Health Board.
Values:
- Demonstrate PTHB Values.
Other:
- Ability to travel to visit locations across the organisation, Powys wide and occasionally across Wales and to neighbouring providers in England.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Powys location, to be confirmed at interview.
Engagement Officer in Llandrindod Wells employer: Powys Teaching Health Board
Contact Detail:
Powys Teaching Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Officer in Llandrindod Wells
✨Tip Number 1
Get to know the organisation! Research Powys Teaching Health Board and understand their values and mission. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to engagement strategies. Think about how you can demonstrate your experience in consultation exercises and public communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of resources to help you along the way.
We think you need these skills to ace Engagement Officer in Llandrindod Wells
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for patient and public engagement shine through. We want to see how much you care about making a difference in local NHS care!
Tailor Your Experience: Make sure to highlight any relevant experience you have in communications or engagement. We’re looking for specific examples that demonstrate your skills in planning and delivering engagement activities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Engagement Officer role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can get back to you quickly. Plus, you’ll find loads of info about us there!
How to prepare for a job interview at Powys Teaching Health Board
✨Know Your Engagement Strategies
Familiarise yourself with various engagement strategies, especially those relevant to the NHS. Be ready to discuss how you would plan and deliver activities like surveys, focus groups, and public events. Showing that you understand the importance of patient and public voice will impress your interviewers.
✨Showcase Your Communication Skills
As an Engagement Officer, communication is key. Prepare examples of how you've effectively communicated with diverse stakeholders in the past. Whether it's through social media or face-to-face interactions, demonstrate your ability to connect and engage with different audiences.
✨Highlight Your Experience with Change Programmes
Since this role supports major change programmes, be ready to share your experience in similar situations. Discuss how you've contributed to successful engagement in previous roles, particularly in the NHS or public sector, and what outcomes resulted from your efforts.
✨Emphasise Your Commitment to Personal Development
The Health Board values personal development, so come prepared to talk about how you've pursued growth in your career. Mention any relevant training or experiences that have shaped your skills in engagement and communications, and express your enthusiasm for continuing to learn.