At a Glance
- Tasks: Engage with the community and promote cultural resources through digital and physical activities.
- Company: Join Powys County Council, a progressive organisation dedicated to community service.
- Benefits: Flexible working, training opportunities, and a guaranteed pension scheme.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: 5 GCSEs or equivalent, ICT experience, and a passion for culture and learning.
The predicted salary is between 26403 - 27254 € per year.
About the role
To provide a dynamic and progressive service to residents, community groups and visitors. Duties may vary according to location but will focus on providing an excellent customer experience; creatively engaging customers with a range of digital and physical resources in ways that encourage a love of history, culture, reading, knowledge, and lifelong learning.
About you
- Experience of using ICT and confidence in adapting to changing technologies at work
- A good understanding of public libraries, museums and cultural venues, and their role in the community
- Good general education – 5 GCSE’s, A-C or equivalent
- Commitment to high standards
- Ability to work on own initiative as well as within a team
What you will do
- Undertake all duties required for the day-to-day operation of the facility, including assisting with supervision of volunteers
- Provide a warm welcome and high level of customer service, including access to council and government services, and providing information and guidance to customers, referring to specialist staff where appropriate
- Be confident in using and supporting customers with a wide range of digital systems and resources
- Actively promote the use of cultural facilities at all times, acting as an ambassador for the service and promoting diversity and equality
- Raise awareness of the full range of services to a variety of audiences through engagement with physical resources and digitally via advancing technologies, and delivering activities and events designed to encourage participation
For any questions about the role, please contact georgina.hammond@powys.gov.uk
Enhanced DBS Check required
Service: Libraries and Museums
Salary: Grade 5 Point 7 to Point 9 £26,403 to £27,254 per annum pro rata £13.68 to £14.12 per hour
Please note that at this point, Powys County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.
What we offer
- We will train you and develop your skills
- Flexible Working
- Guaranteed defined benefit Pension Scheme
Community, Culture and Digital Officer (Relief) in Machynlleth employer: Powys County Council
Powys County Council is an exceptional employer that prioritises community engagement and cultural enrichment, offering a dynamic work environment for the Community, Culture and Digital Officer role. With a commitment to employee development through training and flexible working arrangements, staff are empowered to thrive while promoting diversity and lifelong learning within the community. The council's supportive culture and guaranteed pension scheme further enhance its appeal as a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Community, Culture and Digital Officer (Relief) in Machynlleth
✨Tip Number 1
Get to know the community! Before your interview, spend some time researching the local area and its cultural offerings. This will help you connect with the role and show that you're genuinely interested in making a difference.
✨Tip Number 2
Show off your digital skills! Be ready to discuss how you've used technology in previous roles. Whether it's managing social media or using digital resources, we want to see how you can engage customers in innovative ways.
✨Tip Number 3
Prepare for customer service scenarios! Think about times you've provided excellent service or resolved issues. We love candidates who can demonstrate their ability to create a warm and welcoming environment for everyone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the community.
We think you need these skills to ace Community, Culture and Digital Officer (Relief) in Machynlleth
Some tips for your application 🫡
Show Your Passion for Community Engagement:When writing your application, let us see your enthusiasm for engaging with the community. Share any experiences you've had in promoting cultural activities or working with diverse groups. This will help us understand how you can contribute to our mission.
Highlight Your Digital Skills:Since we're looking for someone confident in using digital systems, make sure to mention any relevant tech skills you have. Whether it's managing social media, using library software, or creating online content, we want to know how you can help us enhance our digital presence.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Community, Culture and Digital Officer. Use keywords from the job description to show that you understand what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to keep track of your application status. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Powys County Council
✨Know Your Community
Familiarise yourself with the local community and its cultural offerings. Research the libraries, museums, and events in the area to show your genuine interest and understanding of their role in promoting culture and lifelong learning.
✨Showcase Your Digital Skills
Be prepared to discuss your experience with ICT and how you've adapted to new technologies in previous roles. Bring examples of how you've used digital resources to engage customers or enhance their experience, as this will demonstrate your confidence in using and supporting various systems.
✨Customer Service is Key
Highlight your commitment to providing excellent customer service. Think of specific instances where you went above and beyond for a customer or helped resolve an issue, as this will illustrate your ability to create a warm and welcoming environment.
✨Embrace Diversity and Inclusion
Be ready to discuss how you would promote diversity and equality within the community. Share ideas on how to engage different audiences through activities and events, showing that you understand the importance of inclusivity in cultural services.
