Money Advice & Support Officer
Company: Powys County Council
Salary: £33,119 to £34,811 a year
Hours: Full-time
Location: Llandrindod Wells, LD1 5LG
Working pattern: Hybrid - 2 days remote
Job type: Permanent
Posting date: 22 Oct 2026
Closing date: 8 Nov 2026
Summary
If you enjoy a challenge and making a difference to people's lives. This role may be the one for you.
You will be providing the residents of Powys with specialist advice and support with meeting the digital demands of Universal Credit, welfare benefits, personal budgeting and dealing with debt. The role will also include providing financial support advice though our partnership with Tenovus/Macmillan cancer support.
About you:
- You will need strong financial literacy and analytical skills to understand and interpret financial data.
- Communication skills are crucial for explaining complex information clearly.
- Empathy and patience help in dealing with clients facing financial difficulties.
- Problem-solving abilities and attention to detail ensure accurate advice.
- Additionally, organisational skills and confidentiality are essential for managing sensitive information and maintaining customer trust.
What you will do:
- You will provide specialist advice and financial guidance to individuals facing financial difficulties.
- You will assess clients’ financial situations, help them create budgets, and offer advice on managing debts and improving credit scores.
- You will also negotiate with creditors on behalf of clients, provide information on welfare benefits, and assist with financial planning.
- You will look to improve customers financial literacy and ensuring they understand their options to make informed decisions.
This position has a requirement for an Enhanced DBS Check
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Money Advice & Support Officer in Llandrindod Wells employer: Powys County Council
Powys County Council is an exceptional employer, offering a unique opportunity to lead transformative economic and climate initiatives in one of Wales' most beautiful regions. With a strong commitment to sustainable growth, employee development, and a collaborative work culture, you will play a pivotal role in shaping the future of Powys while enjoying agile working arrangements and the chance to make a lasting impact through major international events. Join us in creating a legacy that benefits our communities and environment for generations to come.
