The successful candidate will work as part of a team and be responsible for the administration of Council Tax & Business rates accounts in line with current legislation, ensuring all necessary action is taken to collect revenue efficiently and effectively.
You will be an enthusiastic, committed team player, understanding best practice and customer contact procedures with experience in debt collection.
You must be able to manage your own workload and ensure you are effective in balancing priorities. The position is highly demanding, you will be dealing with a high workload.
We are looking for someone with a professional and friendly approach to give excellent customer service to our customers.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included, please ensure that you meet ALL of the essential criteria before making an application. Please ensure that you complete ALL sections, your application may not be considered otherwise. Powys County Council welcomes applications in either Welsh or English, an application submitted in Welsh will not be treated less favourably than an application submitted in English. To change the language please click on the Cymraeg icon on the top right hand corner of the screen.
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Income Officer employer: Powys County Council
Powys County Council is an exceptional employer, offering a unique opportunity to lead transformative economic and climate initiatives in one of Wales' most beautiful regions. With a strong commitment to sustainable growth, employee development, and a collaborative work culture, you will play a pivotal role in shaping the future of Powys while enjoying agile working arrangements and the chance to make a lasting impact through major international events. Join us in creating a legacy that benefits our communities and environment for generations to come.