Powys County Council is seeking a dedicated professional to lead the Income Hub, delivering efficient, customer-focused income collection services in line with legislation and policy. The role requires managing complex workloads and delivering high-quality customer service across multiple channels.
The successful candidate will guide strategic transformation, support appeals, and ensure fair decisions on reductions and exemptions, while collaborating with teams across Powys to improve
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Income Hub Strategy & Compliance Lead employer: Powys County Council
Powys County Council is an exceptional employer, offering a unique opportunity to lead transformative economic and climate initiatives in one of Wales' most beautiful regions. With a strong commitment to sustainable growth, employee development, and a collaborative work culture, you will play a pivotal role in shaping the future of Powys while enjoying agile working arrangements and the chance to make a lasting impact through major international events. Join us in creating a legacy that benefits our communities and environment for generations to come.