At a Glance
- Tasks: Support individuals in making informed decisions about Direct Payments for care and support.
- Company: Powys County Council, dedicated to improving community welfare.
- Benefits: Competitive salary, flexible working, training opportunities, and a pension scheme.
- Other info: Join a supportive team focused on service improvement and community impact.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Strong communication, analytical skills, and proficiency in ICT software.
The predicted salary is between 28142 - 29540 £ per year.
The Direct Payment Advisor plays a key role in ensuring that individuals in Powys are supported to make informed decisions about receiving care and support through a Direct Payment. This role involves identifying the suitability of Direct Payments at two critical stages: before an application is made to the Care Practice Forum, and again six weeks after implementation to confirm the arrangement is appropriate and sustainable.
About you
- Ability to communicate with a wide range of stakeholders, including senior managers, Council members, and members of the public, including vulnerable adults.
- Strong numerical and analytical skills.
- Above-average report writing and presentation skills.
- Proficiency in ICT software packages, particularly Excel, as well as web-based systems.
- Ability to adapt quickly to the use of customised software, e.g., WCCIS, Corporate Insight Center, MapInfo, Crystal Reporting, Lime Survey, etc.
- Ability to focus for extended periods while manipulating, extrapolating, and analysing data using spreadsheets, graphs, and multiple data sources simultaneously.
What you will do
- Carry out structured discussions to determine whether a Direct Payment is suitable for an individual before an application is made to the Care Practice Forum.
- Evaluate the suitability of the Direct Payment six weeks after implementation, ensuring it remains appropriate, safe, and aligned with the individual’s outcomes.
- Provide clear, evidence-based advice to allocated workers, individuals, carers, and Suitable Persons on the responsibilities and implications of receiving a Direct Payment.
- Assist clients who lack technological capability by helping them log in to the necessary managed account portal, navigate, and authorise timesheets based on schedules.
- Record discussion outcomes and recommendations in line with Powys County Council policies and within WCCIS or other relevant systems.
- Contribute to wider service improvement by identifying common barriers, risks, or support needs and feeding these into process development or training.
Enhanced DBS Check required (regulated activity under the Safeguarding of Vulnerable Groups Act 2006 as amended by the Protection of Freedoms Act 2012).
Service: Adult Social Care
Salary: Grade 6 Point 11 to Point 14 (£28,142 to £29,540) per annum pro rata (£14.58 to £15.31) per hour
Please note that at this point, Powys County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.
What we offer
- We will train you and develop your skills
- Flexible Working
- Guaranteed defined benefit Pension Scheme
Direct Payment Advisor employer: Powys County Council
As a Direct Payment Advisor with Powys County Council, you will be part of a supportive and dynamic work environment dedicated to enhancing the lives of individuals in the community. We offer comprehensive training, flexible working arrangements, and a guaranteed defined benefit pension scheme, ensuring that our employees are well-equipped and valued. Join us in making a meaningful impact while enjoying opportunities for personal and professional growth in a collaborative culture.
StudySmarter Expert Advice🤫
We think this is how you could land Direct Payment Advisor
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in social care or have experience with Direct Payments. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a range of stakeholders, role-play scenarios with friends or family. This will help you feel more confident when discussing Direct Payments with clients and colleagues.
✨Tip Number 3
Show off your analytical skills! Prepare some examples of how you've used data analysis in past roles. Being able to demonstrate your proficiency with tools like Excel will definitely catch the eye of hiring managers.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and showcase your skills. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Direct Payment Advisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Direct Payment Advisor role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills:Since you'll be interacting with a variety of stakeholders, it's crucial to demonstrate your communication abilities in your written application. Share examples of how you've effectively communicated complex information to different audiences.
Highlight Your Analytical Skills:We value strong numerical and analytical skills, so don’t forget to mention any relevant experience you have with data analysis or report writing. Use specific examples to illustrate your proficiency with tools like Excel.
Keep It Professional Yet Personal:While we want to see your personality shine through, remember to maintain a professional tone. Be clear and concise, and ensure your application is free from typos and errors before submitting it through our website.
How to prepare for a job interview at Powys County Council
✨Know Your Direct Payments
Make sure you understand the ins and outs of Direct Payments. Familiarise yourself with the application process, eligibility criteria, and the role of the Care Practice Forum. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
Since you'll be interacting with a variety of stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information to different audiences, especially vulnerable adults or senior managers.
✨Brush Up on Your Analytical Skills
Be ready to discuss your numerical and analytical skills. Bring examples of how you've used data analysis in previous roles, particularly with Excel or other software. You might even want to prepare a mini case study to showcase your problem-solving abilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to evaluate Direct Payments. Think about potential challenges clients might face and how you would address them. This will show your proactive approach and understanding of the role's responsibilities.
