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For Companies At a Glance
- Tasks: Engage the community with history and culture through digital and physical resources.
- Company: Dynamic organisation focused on enhancing community experiences.
- Benefits: Opportunity to work in a vibrant environment with diverse cultural activities.
- Why this job: Make a real difference by promoting culture and lifelong learning in your community.
- Qualifications: Experience with ICT, good understanding of libraries and cultural venues.
- Other info: Join a supportive team and enjoy opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
About the role
To provide a dynamic and progressive service to residents, community groups and visitors. Duties may vary according to location but will focus on providing an excellent customer experience; creatively engaging customers with a range of digital and physical resources in ways that encourage a love of history, culture, reading, knowledge, and lifelong learning. To work collaboratively with colleagues across Cultural Services and to assist in providing an integrated approach to service improvements and developments.
About you
- Experience of using ICT and confidence in adapting to changing technologies at work.
- A good understanding of public libraries, museums and cultural venues, and their role in the community.
- Good general education – 5 GCSEs, A-C or equivalent.
- Commitment to high standards.
- Ability to work on own initiative as well as within a team.
What you will do
- To undertake all duties required for the day-to-day operation of the facility, including assisting with supervision of volunteers.
- To provide a warm welcome and high level of customer service, including access to council and government services, and providing information and guidance to customers, referring to specialist staff where appropriate.
- To be confident in using and supporting customers with a wide range of digital systems and resources.
- To actively promote the use of cultural facilities at all times, acting as an ambassador for the service and promoting diversity and equality.
- Raising awareness of the full range of services to a variety of audiences through engagement with physical resources and digitally via advancing technologies, and delivering activities and events designed to encourage participation.
Community, Culture and Digital Officer (Builth Wells) employer: Powys County Council
Contact Detail:
Powys County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community, Culture and Digital Officer (Builth Wells)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with the community. This will help you tailor your answers and show that you're genuinely interested in their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to provide information or guidance to customers. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show off your digital skills! Be ready to discuss how you've used technology in previous roles. Whether it's managing social media or using digital resources, demonstrating your tech-savviness can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Community, Culture and Digital Officer (Builth Wells)
Some tips for your application 🫡
Show Your Passion for Community Engagement: When writing your application, let us see your enthusiasm for engaging with the community. Share any experiences you've had in similar roles or projects that highlight your commitment to fostering a love of culture and learning.
Highlight Your Digital Skills: Since we're looking for someone confident in using digital systems, make sure to mention any relevant tech skills you have. Whether it's managing social media, using library software, or creating online content, we want to know how you can help us enhance our digital presence.
Emphasise Teamwork and Initiative: We value collaboration, so don’t forget to showcase your ability to work well in a team. At the same time, share examples of when you've taken the initiative to improve services or engage customers, as this shows you're proactive and ready to contribute.
Tailor Your Application to Us: Make your application stand out by tailoring it specifically to our role. Use keywords from the job description and relate your experiences directly to what we’re looking for. And remember, applying through our website is the best way to get your application in front of us!
How to prepare for a job interview at Powys County Council
✨Know Your Community
Before the interview, do some research on the local community and its cultural offerings. Understand how public libraries, museums, and cultural venues serve the residents. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Digital Skills
Be prepared to discuss your experience with ICT and how you've adapted to new technologies in previous roles. Bring examples of how you've used digital resources to engage customers or improve services, as this is key for the position.
✨Customer Service is Key
Think of specific instances where you've provided excellent customer service. Be ready to share stories that highlight your ability to create a welcoming environment and assist customers effectively, as this is crucial for the role.
✨Emphasise Teamwork and Initiative
Prepare to talk about your experiences working both independently and as part of a team. Highlight situations where you've taken the initiative to improve services or engage with the community, showing that you can balance both aspects.
