Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support users transitioning to the Arcus system and provide ongoing assistance.
- Company: Join a forward-thinking team in a dynamic Salesforce environment.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work culture.
- Why this job: Be at the forefront of tech transition and make a real difference for users.
- Qualifications: Quick learner with strong communication skills and a proactive attitude.
- Other info: Opportunity to build relationships across various service areas and enhance your career.
The predicted salary is between 36000 - 60000 £ per year.
About the role: This role is focussed on supporting users during and after their transition from legacy systems to the Arcus system, hosted in a Salesforce environment.
About you:
- The ability to learn and adapt quickly
- To be motivated to seek information or training using your own initiative
- To be able to manage a complex job load across different service areas
- To have effective communication skills, particularly with non-technical users
What you will do:
- Provide 1st line support for Arcus
- Support the configuration of the system before go-live and then being a part of the continual service improvement of the product
- Build and maintain close working relationships with the service areas that use Arcus
- Provide support for or carry out configuration of: Workflows, reporting, templates, user security, system configuration
- Provide support for the project with regards to communication, administration or configuration
Application Specialist employer: Powys County Council
Contact Detail:
Powys County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work with systems like Arcus. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss how you've tackled complex tasks and supported users in the past.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Keep learning! Stay updated on the latest trends in Salesforce and user support. This not only boosts your confidence but also makes you a more attractive candidate when chatting with hiring managers.
We think you need these skills to ace Application Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Specialist role. Highlight your experience with system transitions and any relevant technical skills, especially in Salesforce. We want to see how you can adapt your background to fit our needs!
Show Off Your Communication Skills: Since you'll be working with non-technical users, it's crucial to demonstrate your effective communication skills in your application. Use clear and simple language to explain your past experiences and how you've helped others understand complex systems.
Highlight Your Initiative: We love candidates who take the initiative! In your application, share examples of how you've sought out training or information on your own. This shows us you're motivated and ready to learn, which is key for this role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Powys County Council
✨Know Your Stuff
Make sure you understand the Arcus system and its functionalities, especially in a Salesforce environment. Brush up on how legacy systems transition to new platforms, as this will show your initiative and ability to learn quickly.
✨Show Off Your Communication Skills
Since you'll be dealing with non-technical users, practice explaining complex concepts in simple terms. Think of examples where you've successfully communicated technical information to someone without a tech background.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss how you've managed complex workloads in the past. Have specific examples ready that showcase your ability to prioritise tasks and provide effective support under pressure.
✨Build Relationships
Emphasise your experience in building working relationships across different service areas. Be ready to share how you’ve collaborated with various teams to improve processes or resolve issues.
