At a Glance
- Tasks: Partner with strategic customers to drive growth and retention in a dynamic role.
- Company: Join Powtoon, a forward-thinking company focused on customer success.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a vibrant team that values innovation and strategic thinking.
- Why this job: Make a real impact by maximising customer value and collaborating with diverse teams.
- Qualifications: Experience in customer success or account management with strong relationship-building skills.
The predicted salary is between 50000 - 65000 £ per year.
Powtoon is seeking a commercially minded Customer Success Manager to partner with strategic customers, drive measurable outcomes, and own retention and expansion across Mid‑Market and Enterprise accounts. This is not a traditional support‑led role, but a strategic, commercially accountable position working with Sales, Product, and Leadership to maximise customer value.
You will manage a portfolio of Enterprise and Mid‑Market customers, build relationships with senior stakeholders.
Strategic Enterprise CSM: Growth & Retention employer: Powtoon
Powtoon is an exceptional employer that fosters a dynamic and innovative work culture in the heart of London. With a strong focus on employee growth, we offer numerous opportunities for professional development and collaboration across teams, ensuring that you can make a meaningful impact while working with cutting-edge AI technology. Join us to be part of a vibrant community that values creativity, strategic thinking, and the drive for excellence.
