At a Glance
- Tasks: Drive customer success by managing relationships and ensuring product adoption.
- Company: Join Powtoon, a leader in AI-powered visual communication.
- Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
- Other info: Be part of a dynamic team in a fast-paced environment.
- Why this job: Make a real impact by helping businesses thrive with innovative solutions.
- Qualifications: Experience in customer success and strong relationship-building skills.
The predicted salary is between 50000 - 65000 £ per year.
Powtoon, a leading AI-powered visual communication platform, is seeking a commercially minded Enterprise Customer Success Manager in London. You will partner with strategic customers, own retention and expansion, and work with Sales, Product, and Leadership to realise business outcomes.
You will manage an Enterprise and Mid-Market portfolio, build relationships with senior stakeholders across L&D, HR, Internal Communications, Enablement, IT and Transformation, and drive onboarding, adoption.
We think you need these skills to ace Enterprise CSM: Drive Retention, Expansion & AI Impact
Customer Success Management
Relationship Building
Retention Strategies
Expansion Strategies
Stakeholder Management
Onboarding
Adoption
