Strategic Enterprise CSM: Growth, Retention & ROI in London

Strategic Enterprise CSM: Growth, Retention & ROI in London

London Full-Time 49500 - 60500 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive customer success by partnering with strategic clients and enhancing their experience.
  • Company: Join Powtoon, a leading AI-powered visual communication platform.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on long-term partnerships.
  • Why this job: Make a real impact on customer relationships and drive business success.
  • Qualifications: Experience in customer success and a strong commercial mindset.

The predicted salary is between 49500 - 60500 Β£ per year.

Powtoon, a leading AI-powered visual communication platform, is seeking a commercially minded Customer Success Manager to partner with strategic customers and own retention and expansion across Enterprise accounts in the UK.

This role focuses on outcomes, revenue retention, and long-term partnerships, collaborating with Sales, Product, and Leadership to ensure adoption and value realization across the customer base.

Hybrid working from Central London is available.

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Strategic Enterprise CSM: Growth, Retention & ROI in London employer: Powtoon - A Visual Native company

Powtoon is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Central London. With a strong focus on employee growth, we offer numerous opportunities for professional development and career advancement, alongside a commitment to work-life balance through our hybrid working model. Join us to be part of a vibrant team that values innovation and customer success, making a meaningful impact in the B2B SaaS landscape.

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Contact Details:

Powtoon - A Visual Native company Recruitment Team

We think you need these skills to ace Strategic Enterprise CSM: Growth, Retention & ROI in London

Customer Success Management
Commercial Acumen
Account Management
Retention Strategies
Revenue Growth
Partnership Development
Collaboration Skills