Solution Sales Specialist, Patient Experience

Responsibilities:

• Responsible for achieving your quarterly/annual sales target.
• Collaborate with Pre‑Sales, Marketing, Product Strategy, Product Management, Professional Services to build pipeline.
• Work in concert with Account Executives to execute on sales strategies by presenting and evangelizing the value of Medidata's solution directly to Sponsors and CROs.
• Assist and support Account Executives and Market Development teams in speaking with prospective customer functional groups.
• Progress identified Patient Experience opportunities through the sales cycle.
• Aid in supporting, establishing and managing quarterly Field Marketing activities (including, but not limited to webinars, conference attendance/presentation, customer and industry events).
• Support Medidata marketing teams in establishing and managing quarterly Product Marketing activities (including, but not limited to white papers, press releases, search engine optimization, case studies, etc.).
• Create market demand by promoting Medidata Patient Experience solutions via seminars, webinars, participation in industry events.
• Provide Subject Matter Expertise input into design of talk track for email/cold call campaigns to be used by Market Development and Account Executives.

Qualifications:

• Sales experience in the biopharma, life sciences, or CRO industry with a strong track record of consistently meeting or exceeding sales targets.
• Selling experience and understanding of SaaS sales cycles, eCOA, eConsent, Patient Payments, and Connected Devices is preferred.
• Strong knowledge of the biopharmaceutical clinical trials R&D process.
• Strong understanding of or past experience working within Clinical Operations.
• Prefer knowledge in Data Analytics software as an end user or builder.
• Experience supporting clinical trial operations.
• Demonstrated ability to work with and manage relationships with customers and partners at a senior management and director level.
• Perform qualification and discovery with new clients to drive pipeline growth by identifying scientific and business value for the client.
• Ability to listen actively and think logically, strategically, and tactically to solve complex problems.
• Excellent verbal, written and presentation communication skills.
• Self‑motivated, demonstrating an ability to assume responsibility and work autonomously in a professional manner.
• Comfort with sustained business travel of 30‑50% (will vary by quarter).
• Experience with sales forecasting, pipeline management, quarterly goal attainment, territory plan development.
• Bachelor's and/or Masters Degree in a Life Sciences, Engineering or Computer Science focused discipline or equivalent experience is preferred.

Benefits:

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non‑sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best‑in‑class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.