At a Glance
- Tasks: Manage service orders, prepare quotes, and liaise with suppliers.
- Company: Join Cummins, a leader in the engine industry with a commitment to diversity.
- Benefits: Inclusive workplace, equal opportunities, and support for health conditions.
- Other info: 100% on-site role with opportunities for personal growth.
- Why this job: Make a real impact by ensuring smooth service operations and customer satisfaction.
- Qualifications: Experience as a Service Advisor with mechanical and engine knowledge.
The predicted salary is between 30000 - 40000 € per year.
In this role, you will make an impact in the following ways:
- Service-manufacture order opening, TECO, business complete and invoicing.
- Preparation of quotes for service/overhaul (SAP or other).
- Subcontract purchase requisition order – purchase order raising.
- Supplier liaison/parts and return tracking.
- Maintenance/updating relevant trackers.
- Maintain/update all details on SAP.
- Drafting repair plans, compiling complete job packs with documentation as necessary.
- Regular check ins/communication to technicians, adapting and updating information where necessary (including customer communications).
- Regular audit of job pack documents to ensure compliance and timely completion per service processes.
To be successful in this role you will need the following:
- Service Advisor experience.
- Mechanical knowledge.
- Engine knowledge.
At Cummins, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified individuals, regardless of race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or any other status protected by law. As a disability confident employer, we strive to make our recruitment process as accessible as possible. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters!
Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.
Service Administrator employer: PowerToFly
At Cummins, we pride ourselves on being an excellent employer, offering a dynamic work culture that values diversity and inclusion. Our Service Administrators benefit from comprehensive training and development opportunities, ensuring personal and professional growth in a supportive environment. Located in a vibrant area, our team enjoys a collaborative atmosphere where every contribution is valued, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Cummins or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your mechanical and engine knowledge. Be ready to discuss how your experience as a Service Advisor can help you excel in the role of Service Administrator. Show them you know your stuff!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance of landing that Service Administrator role. We love seeing applications directly from candidates who are keen to join us at StudySmarter!
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your Service Advisor experience and any mechanical or engine knowledge you have. We want to see how your skills match the role, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Service Administrator role and how you can contribute to our team. Keep it friendly and professional, just like us at StudySmarter.
Showcase Your Attention to Detail:Since this role involves maintaining trackers and ensuring compliance, make sure your application is free from typos and errors. A well-organised application reflects your ability to manage details effectively, which is key for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PowerToFly
✨Know Your Stuff
Make sure you brush up on your mechanical and engine knowledge before the interview. Familiarise yourself with common service processes and how SAP works, as these will likely come up in conversation.
✨Showcase Your Experience
Be ready to discuss your previous experience as a Service Advisor. Prepare specific examples of how you've handled order openings, invoicing, or supplier liaison in the past. This will demonstrate your capability for the role.
✨Communication is Key
Since this role involves regular communication with technicians and customers, think of examples where you've successfully adapted your communication style. Highlight your ability to keep everyone updated and ensure compliance with service processes.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s service processes and how they handle compliance audits. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
