Senior Vice President, Product Management, UK and Europe Domestic Payments

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, management and communication to Citi’s Payments Product team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The successful candidate will join the Cluster UK and Europe Domestic Payments team focusing on managing and driving Citi's Payment business in the UK and Europe markets. Sitting in Citi’s Services business, the role involves the management of strategy, product development, risk and controls and commercial growth, ensuring full alignment with the regulatory environment and driving financial performance. You will be at the centre of a large network of partners coming together to deliver market leading solutions.

What you’ll do

• Manage critical initiatives across payment solutions for the cluster, with a strong focus on data and regulatory compliance.
• Lead assessment, requirements, and implementation of key regulatory mandates across payment solutions.
• Develop a strong understanding of the payment’s application architecture, how it supports critical payment flows and end-to-end client experience when using Citi’s solutions.
• Support Modernization initiatives – including product development, project management and successful end to end execution.
• Contribute to shape the strategy of domestic payments in UK and Europe, working with the countries, subclusters and global teams to continue to build on our existing solutions to offer a best-in‑class client proposition.
• Own and drive PNL growth – proactively understanding the market landscape and client needs to drive the creation and commercialisation of winning client solutions.
• Appropriately assess risk when business decisions are made, pre‑empting and mitigating potential risks and escalating, managing, and reporting any issues with speed and transparency.
• Lead and support AI related initiatives.

What we’ll need from you

• Strong relevant experience and in‑depth understanding of the payments landscape with focus on the UK and European markets.
• Strong understanding of payment processing, payment messages and related data flows.
• Experience in implementing payment regulatory mandates.
• Experience in data led initiatives and projects.
• Experience in developing and launching complex payments solutions.
• Experience in leading the successful implementation of complex projects.
• Ability to create business cases and related presentations and materials.
• Apply ingenuity and creativity to problem analysis and resolution for complex and/or unique situations.
• Excellent interpersonal, written, and verbal communication skills, and ability to communicate and influence at all levels.
• Risk management mindset. Experience in assessing, documenting, and managing business risk as part of a product organisation.
• Ability to work as part of a team, with a high degree of collaboration with cross functional teams.
• Experience with AI initiatives is desirable.

What we can offer you

This is a role that will offer you the opportunity to build in‑depth knowledge of Citi’s Payments Business and an opportunity to play a role in a truly global organisation with all the opportunities that presents. Every day there will be new business challenges that will help you develop new skills that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Benefits and Culture

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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