At a Glance
- Tasks: Provide exceptional customer service and manage order entries efficiently.
- Company: Global leader in stored energy solutions with a focus on customer satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: High school diploma, 2-4 years of experience, and ERP/SAP proficiency.
- Other info: Office-based role with minimal physical demands and a focus on teamwork.
The predicted salary is between 28800 - 48000 £ per year.
A global leader in stored energy solutions is seeking a Customer Service Representative to ensure top-tier customer service. The ideal candidate will efficiently manage order entries and facilitate communication between sales teams and customers.
The role requires:
- A high school diploma
- 2-4 years of relevant experience
- Proficiency in Microsoft Office and ERP systems like SAP
This position is office-based with minimal physical demands, designed to uphold an efficient sales process and customer satisfaction.
Customer Service & Order Specialist (ERP/SAP) in Reading employer: PowerToFly
Contact Detail:
PowerToFly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Order Specialist (ERP/SAP) in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service & Order Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your experience effectively.
✨Tip Number 3
Show off your skills! If you’ve got experience with ERP systems like SAP, make sure to highlight that in conversations. We want to see how you can bring your tech-savvy side to the table and improve the order management process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service & Order Specialist (ERP/SAP) in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and order management. We want to see how your skills align with the role, so don’t be shy about showcasing your proficiency in ERP systems like SAP!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how your previous roles have prepared you for this position. We love seeing genuine enthusiasm!
Showcase Relevant Experience: When filling out your application, focus on your 2-4 years of relevant experience. Highlight specific examples where you’ve successfully managed orders or improved customer satisfaction. We appreciate concrete achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PowerToFly
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems, especially SAP. Be ready to discuss how you've used these systems in previous roles and how they can enhance customer service and order management.
✨Showcase Your Communication Skills
Since this role involves liaising between sales teams and customers, prepare examples that highlight your communication skills. Think of situations where you resolved conflicts or improved customer satisfaction through effective communication.
✨Demonstrate Your Customer Service Experience
Be ready to share specific instances from your past roles where you provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is a requirement, ensure you're comfortable discussing how you've used tools like Excel for data management or Word for documentation. Maybe even prepare a quick example of how you’ve streamlined processes using these tools.