Production Support Associate - Level IV

Job Summary: Performs highly skilled non‑production activities independently supporting manufacturing processes in accordance with quality and productivity requirements safely in a manufacturing environment. Acts as a formal resource leading and coordinating others. Quickly and effectively adapts to change in the manufacturing environment.

Key Responsibilities

• Health, Safety and Environmental (HSE): Stop work and immediately report any major injury hazards; report any work‑related injury, illness, incident or hazard; comply with HSE standards, policies, procedures and regulations; use appropriate personal protective equipment; promote interdependence; correct hazards within control; recognize work impact on the environment and minimize negative impact; engage in HSE training.
• Quality: Follow and help others apply all applicable standard work, policies and procedures; raise quality concerns and support problem solving to minimize cost and exposures; actively search for improvement opportunities and implement workable solutions; utilize formal problem‑solving tools and techniques.
• Delivery: Be fully proficient with all work processes and work independently with company resources to meet customer expectations; develop projects that support continuous improvement activities to improve quality, safety, process and employee development; lead and coordinate others as a formal resource for team members with less capability; maintain clean and orderly work area; facilitate and apply Cummins Operating System (COS) practices and Operations Excellence (OE) methodology throughout the plant; remain flexible and perform other miscellaneous duties as required.
• Teamwork: Communicate effectively with assigned team and support teams; complete training and personal development in line with business requirements; actively lead the identification and ways to improve quality, safety, process, material flow and employee development.

Competencies

• Being resilient – rebounding from setbacks and adversity when facing difficult situations.
• Collaborates – building partnerships and working collaboratively with others to meet shared objectives.
• Communicates effectively – developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
• Courage – stepping up to address difficult issues, saying what needs to be said.
• Decision quality – making good and timely decisions that keep the organization moving forward.
• Drives results – consistently achieving results, even under tough circumstances.
• Ensures accountability – holding self and others accountable to meet commitments.
• Manages ambiguity – operating effectively, even when things are uncertain or the way forward is not clear.
• Manages complexity – making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Organizational savvy – maneuvering comfortably through complex policy, process, and people‑related organizational dynamics.
• Health and Safety Fundamentals – championing and modeling proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety to build an interdependent culture and contribute to an injury‑free workplace.
• Manufacturing Knowledge – demonstrating knowledge of manufacturing by correctly implementing changes in current processes, equipment, and applications to meet the function’s needs and contribute toward continuous improvement.
• Values differences – recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Significant work experience and in-depth knowledge obtained through specialized training and relevant experience. Highly proficient in Microsoft Excel, Word and PowerPoint; experienced in creating shift end reports and spreadsheets; strong communication skills and ability to work well with teams across multiple departments to ensure tasks and objectives are complete effectively and professionally.

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.