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For Companies At a Glance
- Tasks: Lead a small team, drive operational excellence, and enhance customer satisfaction.
- Company: Join Cummins Inc., a leader in the distribution business with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact by optimising branch operations and leading a motivated team.
- Qualifications: Degree in Business or Engineering and experience in branch operations or service management.
- Other info: 100% on-site role with a dynamic team culture and growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a talented Branch Supervisor - Single Small Branch, specialising in General Management, for the Distribution Business Unit in Leeds, United Kingdom. This role is 100% On-site.
In this role, you will make an impact in the following ways:
- Drive Operational Excellence: Oversee day-to-day branch operations, ensuring alignment with financial metrics and Annual Operating Plan targets.
- Enhance Customer Satisfaction: Promote a customer-centric culture by monitoring Net Promoter Score and implementing service improvements.
- Lead Safety and Compliance: Champion health, safety, and environmental standards, fostering a proactive safety culture and ensuring legal compliance.
- Optimise Resources: Improve workshop efficiency and resource utilisation to maximise productivity and reduce operational costs.
- Develop and Motivate Teams: Build strong, engaged teams through coaching, development plans, and effective delegation.
- Collaborate Cross-Functionally: Work closely with service operations, admin teams, and business development leaders to meet customer requirements and drive improvements.
- Manage Financial Performance: Monitor branch costs, warranty processes, and balanced scorecard metrics to achieve profitability goals.
- Influence Continuous Improvement: Identify and implement process enhancements across service capability, capacity, and coverage to strengthen branch performance.
To be successful in this role, you will need the following:
- Leadership Skills: Ability to manage, develop, and motivate a small team while driving engagement and resolving conflicts effectively.
- Customer Focus: Strong relationship-building skills and commitment to delivering customer-centric solutions.
- Financial Acumen: Understanding of key financial indicators to make informed business decisions and manage branch budgets.
- Operational Expertise: Knowledge of service processes, compliance standards, and ability to optimise workflows for efficiency.
Education/Experience:
- A college or university degree in Business Administration, Engineering, or a related field.
- Intermediate-level experience in branch operations or service management, with proven ability to lead teams and deliver results.
Preferred Skills:
- Familiarity with health and safety compliance, financial reporting, and customer satisfaction metrics.
Branch Supervisor - Single Small Branch in London employer: PowerToFly
Contact Detail:
PowerToFly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor - Single Small Branch in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Supervisor role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase your customer-centric mindset and operational expertise during the chat.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've developed and motivated teams in the past. Highlight your ability to resolve conflicts and drive engagement – these are key for a Branch Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Branch Supervisor - Single Small Branch in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Branch Supervisor role. Highlight your leadership skills and operational expertise, and don’t forget to mention any experience with customer satisfaction metrics!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for driving operational excellence and developing teams. Be sure to connect your past experiences to the responsibilities listed in the job description.
Showcase Financial Acumen: Since financial performance is key for this role, include examples of how you've managed budgets or improved profitability in previous positions. Numbers speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at PowerToFly
✨Know Your Numbers
Brush up on key financial metrics and operational targets relevant to the branch. Be ready to discuss how you've used these indicators in past roles to drive performance and make informed decisions.
✨Showcase Your Leadership Style
Prepare examples that highlight your ability to develop and motivate teams. Think about specific situations where you resolved conflicts or improved team engagement, as this will resonate well with their focus on leadership.
✨Customer-Centric Mindset
Demonstrate your commitment to customer satisfaction by sharing stories of how you've enhanced service delivery in previous roles. Mention any experience with Net Promoter Scores or similar metrics to show you're aligned with their goals.
✨Safety First
Familiarise yourself with health and safety compliance standards relevant to the industry. Be prepared to discuss how you've championed safety initiatives in the past, as this is a crucial aspect of the role.
