Head of Innovation Lab - Director

Citi Innovation Labs is a global network of innovation centers focused on delivering cutting-edge solutions to all of Citi’s lines of business. Our mission is to create a competitive advantage for our clients by providing innovative technological solutions with strong client engagement, from idea to production, leveraging the entrepreneurial spirit and technological excellence fostered in the Innovation Labs.

Our Labs Network spans across New York, London, and Tel Aviv, focusing on delivering innovative products using cutting-edge technologies in highly complex architectures and with the highest delivery standards. The Innovation Labs team performs research and implementation in many advanced domains including AI, Machine Learning, NLP, Analytics, Blockchain/Distributed Ledger Technology, and more.

We are looking for a highly skilled and experienced senior Engineering manager to lead the delivery of Generative AI solutions at the Citi Innovation Lab. The ideal candidate has an excellent track record in high-scale engineering products and specifically AI solutions. In this role, you will be a key player in driving innovative projects throughout the bank using generative AI and Large Language Models.

Responsibilities:

• Lead an engineering unit responsible for a broad range of AI tools and technologies.
• Lead research and development activities globally to find innovative solutions with substantial impact potential for the business units across Citi.
• Manage executive stakeholder audience in technology by acting as a partner, trusted advisor, and operating through influence.
• Work with internal and external partners to design, validate, and deliver solutions with a commercial benefit for Citi.
• Manage multiple concurrent initiatives and projects of varying sizes and complexity.
• Engage with technical and business stakeholders to define and design overall architecture for key use-cases.
• Work with external vendors and start-ups around joint initiatives and exploration of new directions.
• Partner with Citi’s AI Centre of Excellence to ensure best practices are followed regarding governance, risk management, standardization, and tooling.

Qualifications:

• Academic degree in Computer Sciences or equivalent; MSc or MBA preferred.
• At least 15 years of experience in the software industry.
• At least 3 years of proven experience in leading an engineering organization (15+ employees).
• 5+ years of experience in Machine Learning, delivering complex solutions to production.
• Great passion and proven hands-on experience with AI technologies.
• Strong and diverse technical background with the ability to quickly learn and understand new technologies.
• Vast experience with cloud architectures and specific experience with public cloud offerings.
• In-depth knowledge of deep learning frameworks such as TensorFlow, PyTorch, and other open-source libraries/APIs.
• Proficiency in programming languages such as Python.
• Excellent communication skills, leadership and organizational abilities, analytical and problem-solving skills.
• Strategic thinker with experience in the financial industry – major advantage.
• Background in Securities Services/Custody – major advantage.

What we’ll provide you:

This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (annually reviewed) and enjoy additional benefits such as:

• 27 days annual leave (plus bank holidays).
• A discretional annual performance-related bonus.
• Private Medical Care & Life Insurance.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.

Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.