CORDS KYC Refresh Production Associate in Glasgow

Client Onboarding & Regulatory Data Services (CORDS) is an Operations function within Morgan Stanley and is responsible for regulatory client onboarding, refresh and screening of the firm's clients. KYC Refresh supports a number of regulatory compliance requirements specified by our local/global regulators and provides a rigorous and robust process of investigation that seeks, with reasonable assurance, to verify and validate the customer's identity and their business. The Glasgow High Risk KYC Refresh team manages the refresh program across global jurisdictions and ensures timely and accurate completion of periodic refresh reviews of the firm's clients. The team partners closely with Global Financial Crimes, Legal and Compliance, and internal/external stakeholders to contribute to the success of the refresh program.

What will you be doing?

• Perform timely and accurate completion of periodic KYC Refresh reviews for the firm's clients.
• Directly engage with clients to collect required documents and associated information to meet all regulatory and internal policies.
• Serve as point of contact for KYC and/or designated clients.
• Stay current with all regulatory changes and requirements around client KYC, suitability and documentation.
• Escalate appropriately any risks identified during the documentation review process.
• Engage in continuous process improvement and innovation.
• Act as a subject matter expert on required AML/KYC documents and process.
• Discuss and elevate issues surrounding client types and structures, financial products and services, and other AML risk-related issues with Financial Crime stakeholders.
• Lead ongoing change initiatives and build/maintain a strong understanding of the relevant MS policies and regulatory environment.

What we're looking for:

• Previous experience working in an AML/KYC role, preferred either in case-management or QC type roles.
• Strong attention to detail and dedication to meeting and maintaining high quality standards.
• Strong written and oral communication skills, able to confidently engage with clients and to influence internal stakeholders.
• Strong analytical, prioritization and organizational skills.
• Strong risk and controls awareness.

Skills that will help you in the role:

• Good client focus and ability to partner with various internal groups and directly with clients.
• Capacity to think laterally and convey an understanding of the bigger picture.
• Maintains a sense of urgency and ability to prioritize/multi-task.
• Share information, ideas, and suggestions by working collaboratively in a team.
• Ability to work under pressure and to meet fixed deadlines.
• Ability to escape effectively and in a timely manner when required.
• Proficient user of Excel and other MS Office tools.
• Certification in AML/KYC (e.g., CAMS) is desirable but not essential.

What you can expect from Morgan Stanley:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values—putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back—aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There is also ample opportunity to move about the business for those who show passion and grit in their work.

Certified Persons Regulatory Requirements: If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement: Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross-section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.