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- Tasks: Lead and optimise our Hotel Connectivity strategy and account management team.
- Company: Join Expedia Group, a leader in travel technology and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact in the travel industry with cutting-edge technology.
- Qualifications: 10+ years in tech account management with strong leadership skills.
- Other info: Dynamic, fast-paced environment with a focus on collaboration and innovation.
The predicted salary is between 72000 - 108000 ÂŁ per year.
About the team: The Lodging Connectivity team at Expedia Group connects our global marketplace to leading Hotel and Vacation Rental connectivity providers—expanding traveler choice and driving competitive selection across our brands.
About the role: We’re looking for a Director, Hotel Connectivity Account Management to help drive, manage and optimize our Hotel Connectivity provider network. You’ll drive our Hotel Connectivity strategy, whilst managing and helping the account management team drive adoption and usage of Expedia Group’s API suite.
What you will do:
- Drive and execute the Hotel Connectivity Strategy to a team of global Hotel Connectivity Account Managers through OKRs, KPIs and other performance metrics.
- Advocate the Hotel Connectivity space internally across multiple teams, locations, functions, and stakeholders (Teams include Product, Tech, Finance, Analytics, Strategy).
- Lead commercial contract conversations with key partners, navigating both external and internal stakeholders to deliver on partnership goals.
- Responsible for account management, existing business activity, and regional level financial goals for regional and global accounts.
- Setting and driving business, team and stakeholder strategy.
- Act as an innovator and thought leader around new products, technologies, offerings.
- Drive leaders within your team to develop a performance‑focused strategy through effective account plans and innovation to drive sales performance and effectiveness.
- Identify business opportunities by acting as an industry expert to provide insight and support a competitive strategy.
- Provide strategic advice to connectivity account managers to assist them in achieving business goals by defining, negotiating, and delivering value‑added solutions to all stakeholders and serving as a customer advocate.
What You’ll Bring:
- 10+ years within a commercial role driving Tech account management teams, ideally, within Travel, tech ecosystems or similar.
- Strong leadership skills with a strong thirst to build high performing teams.
- Recognized business acumen with a go‑getter mindset.
- Proficiency in corporate contracting to large enterprise value.
- Analytical thinker with experience using data to identify trends, evaluate opportunities, and guide decisions.
- Excellent communicator and collaborator, comfortable working cross‑functionally with commercial, product, and technical teams.
- Results‑oriented and organized, able to manage multiple priorities in a fast‑paced, matrixed environment.
- Proactive, resourceful, and passionate about building scalable business growth.
- English fluency required; additional languages are a plus.
Accommodation requests: If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Director, Hotel Connectivity Account Management employer: PowerToFly
Contact Detail:
PowerToFly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Hotel Connectivity Account Management
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Show Off Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your experience and insights in hotel connectivity and account management. We want to see you shine as an industry expert, so don’t hold back on sharing your thoughts on trends and innovations!
✨Prepare for the Interview
Do your homework before any interview! Research the company, understand their products, and think about how your skills align with their needs. We recommend practising common interview questions and preparing some thoughtful questions of your own to show you’re genuinely interested.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Director, Hotel Connectivity Account Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director, Hotel Connectivity Account Management role. Highlight your leadership experience and any relevant tech account management roles to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about hotel connectivity and how your background makes you the perfect candidate. Don’t forget to mention specific achievements that demonstrate your results-oriented mindset.
Showcase Your Analytical Skills: Since this role involves using data to drive decisions, make sure to include examples of how you've used analytics in past roles. We want to see how you’ve identified trends and made strategic recommendations!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at PowerToFly
✨Know Your Stuff
Make sure you’re well-versed in the Hotel Connectivity space. Familiarise yourself with Expedia Group’s API suite and understand how it fits into the broader travel tech ecosystem. This will help you speak confidently about how you can drive strategy and innovation.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and led high-performing teams in the past. Be ready to discuss your approach to managing account managers and driving performance through OKRs and KPIs. Highlight your ability to inspire and motivate others.
✨Be a Data Whiz
Since the role requires analytical thinking, come prepared with examples of how you’ve used data to identify trends and make strategic decisions. Discuss specific metrics you’ve tracked and how they influenced your business strategies.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. You’ll need to collaborate with various teams, so demonstrate your communication skills by discussing how you’ve successfully navigated cross-functional projects in the past.
