Project Manager in Belfast

Markets Operations Belfast Overview

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

Role Overview

The team is currently recruiting for a project manager to execute on global initiatives across Middle Office and Securities Settlements, spanning both Cash Equities and Fixed Income Business Lines. Initiatives will cover but not limited to regulatory, strategic re‑architecture and process improvement.

What You’ll Do

• Execute established project management disciplines including the development of program governance and effective stakeholder management to drive planning and execution.
• Identify, prioritise and proactively manage dependencies, risks, exceptions and issues.
• Evaluate front to back control processes, anticipating requirements, uncovering areas for improvement, and developing and implementing strategic solutions with SME’s and other inputs.
• Lead ongoing reviews of business processes and develop optimisation strategies for Target Operating Models, BRDs, User Stories, Test Cases.
• Communicate with all stakeholders to elicit, analyse and validate the requirements for changes to control processes, within workshops, working groups and other forums.
• Analyse the information collected in a detailed manner whilst working independently and as part of the overall team.
• Work with sponsors to ensure that there are trackable, tangible benefits and associated KPIs.
• Work collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account.
• Manage testing work‑streams, drive User Acceptance Testing collaborating with internal and external teams where required.
• Develop and deliver presentations to Markets Operations and business management covering project / programme status and plans.
• Contribute to the design and delivery of Operations training plans and materials, present training to small and large groups as required.

What We’ll Need From You

• Knowledge of a process in any of the Securities products (Equities, Fixed Income, SBL or Prime).
• Run the programme working groups to discuss deliverables with the SME’s and own the senior governance stakeholder meetings.
• Examples of delivering process improvements or controls enhancement.
• Excellent analytical and problem‑solving skills and ability to clearly document findings and put together proposals for solutions.
• Be a strong communicator both written and verbal to help explain the problem, capture the team inputs and work through to resolution.

What We Can Offer You

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Equal Opportunity Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.