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For Companies At a Glance
- Tasks: Support surgeons with innovative medical devices and ensure successful surgical outcomes.
- Company: Join Stryker, a leading medical technology company making healthcare better.
- Benefits: Enjoy bonuses, healthcare, wellness programs, and a comprehensive rewards package.
- Why this job: Make a real difference in patients' lives while developing your skills in a dynamic environment.
- Qualifications: Clinical experience, tech-savvy, excellent communication, and a passion for learning.
- Other info: Gain hands-on training and enjoy a supportive team culture focused on success.
The predicted salary is between 36000 - 60000 £ per year.
Why join Stryker? Do you want to work for one of the world’s leading medical device organisations? Our aim is to make a difference to patients’ lives every day, delivering innovative products and technology to make healthcare better. We are committed to advancing healthcare.
In this role you will develop the skills and certifications necessary to optimally perform in this technical and clinical role. Gain hands-on training and experience on the use of Stryker’s products, specific to the Foot & Ankle and Upper Extremities portfolios. You will provide clinical product support to all end users and on-site guidance and assistance during surgical procedures. Resolves technical product and service issues as needed. You will provide training, ongoing in-services, and customer education to assigned accounts. The mission is to grow Stryker's Trauma & Extremities business by promoting clinical products to Orthopaedic Surgeons and optimizing customer service, growing existing accounts through technical expertise.
Responsibilities:
- Always demonstrate outstanding ethics.
- Treat customers and employees with respect, represent the company in the best possible light.
- Communicate essential benefits of products and their clinical applications.
- Act with integrity and reactively deliver on commitments within the required timescales.
- Develop rapport and understand the importance of relationships in selling.
- Use customer troubleshooting opportunities to grow and protect the business.
- Achieve sales results in line with the annual sales target and KPI metrics.
- Serve as front-line clinical and technical support to surgeons and hospital staff before, during and after surgical procedures.
- Complete 101 and 201 training and develop an understanding of all basic manual procedures.
- Develop ability to competently cover complex primary and revision procedures.
What you need:
- Experience of working in a clinical role within a theatre environment.
- Tech savvy and minded.
- Excellent communication skills.
- Aptitude for learning.
- Analytical and planning skills.
- Flexible approach to work to adapt to changes.
- Strong teamwork and networking skills.
- Computer skills, MS Office.
- Willingness to travel and occasional weekend work.
- Positive attitude, a "can do" solution orientated approach to succeed.
- Goal oriented, to thrive in this fast-paced environment.
- High Ethics & Integrity.
- An interest in anatomy and physiology.
- Valid UK drivers license.
What do we offer in return?
- Ability to discover your strengths, follow your passion and own your own career.
- In-house product training program.
- Quality products that improve the lives of customers and patients.
- A winning team driven to achieve our mission and deliver remarkable results.
- A comprehensive total rewards package including bonuses, commissions, healthcare, family and parenting leaves, wellness programs, onsite gyms and restaurants, discount purchase programs, and service and performance awards.
- In line with the requirements of the role, you will also receive a mobile phone, iPad, laptop, and company car or car allowance.
Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better.
Product Support Specialist, Extremities - Northern Ireland in Belfast employer: PowerToFly
Contact Detail:
PowerToFly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Specialist, Extremities - Northern Ireland in Belfast
✨Tip Number 1
Get to know the company inside out! Research Stryker's products and values, especially in the Extremities sector. This will help you tailor your conversations and show that you're genuinely interested in making a difference in healthcare.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to clinical support and technical expertise. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Stryker team and contributing to our mission of advancing healthcare.
We think you need these skills to ace Product Support Specialist, Extremities - Northern Ireland in Belfast
Some tips for your application 🫡
Show Your Passion for Healthcare: When writing your application, let your enthusiasm for improving patient lives shine through. We want to see how your values align with Stryker's mission to advance healthcare and make a difference.
Highlight Relevant Experience: Make sure to showcase any clinical experience you have, especially in a theatre environment. We’re looking for candidates who can demonstrate their tech-savvy skills and understanding of anatomy and physiology.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to communicate your skills and experiences, as we appreciate candidates who can convey their thoughts effectively.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at PowerToFly
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Stryker's Foot & Ankle and Upper Extremities portfolios. Familiarise yourself with the key products, like the Infinity Total Ankle and Blueprint planning software. This will not only show your enthusiasm but also help you answer technical questions confidently.
✨Demonstrate Your Clinical Experience
Since this role requires experience in a clinical setting, be ready to discuss your previous roles in detail. Share specific examples of how you've provided support during surgical procedures or resolved technical issues. This will highlight your hands-on experience and ability to thrive in a fast-paced environment.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Prepare to demonstrate how you've built rapport with clients or colleagues in the past. Use examples that showcase your ability to ask open-ended questions and understand customer needs, as this will be key in promoting Stryker's products.
✨Emphasise Your Ethical Standards
Stryker values ethics and integrity highly. Be prepared to discuss situations where you've had to make tough decisions while maintaining high ethical standards. This will resonate well with the company's mission and show that you align with their core values.
