AWS Specialist Engineer- Remote

AWS Specialist Engineer- Remote

Full-Time Working from home possible
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At a Glance

  • Tasks: Architect and manage AWS WorkSpaces for a seamless virtual desktop experience.
  • Company: Join Medidata, a leader in digital solutions for clinical trials.
  • Benefits: Enjoy competitive pay, health insurance, generous holidays, and a supportive work environment.
  • Other info: Be part of an inclusive team driving innovation in the industry.
  • Why this job: Make a real impact in healthcare technology while working remotely.
  • Qualifications: AWS certification and experience with cloud infrastructure are essential.

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster.

About the Team: Working remotely and reporting to the Director of Cloud Infrastructure, as an AWS WorkSpaces Engineer, you will be the primary architect and administrator of our cloud desktop infrastructure. You will oversee the end-to-end lifecycle of AWS WorkSpaces—from large-scale deployment and image management to high-level escalation support. Your goal is to deliver a seamless, high-performing virtual desktop experience, driving cost efficiencies and technical excellence across the organisation. You will provide seamless Tier 1 to Tier 3 support to resolve immediate end-user challenges while simultaneously engineering our AWS infrastructure that prevents those issues from recurring. You will own "Day 1 & 2" onboarding and optimization of our global AWS WorkSpaces experience to ensure a high-performance, cost-effective, and secure workspace for every employee.

Responsibilities:

  • Deploy AWS Workspaces in multiple AWS accounts
  • Diagnose, troubleshoot configuration issues with AWS Workspaces which are not operating as expected
  • Distinguish between application, operating system, network, and hardware problems
  • Present complex technical information to non-technical audiences
  • Collaborate with AWS CloudsOps engineering teams to evaluate and develop scalable AWS solutions to better access resources in AWS accounts
  • Provide users with support on technical, operational, and user/account-related issues, on the phone, by email/ticketing system or in person
  • Attend meetings with multiple stakeholders to ensure requirements are assessed and deliverables are on target
  • Evaluate ways to provide Amazon Workspaces as a cost-effective and efficient offering
  • Educate the wider team on best practices and provide high levels of service
  • Coordinate with other departments to ensure that you meet timely and efficient resolutions and uphold customer satisfaction
  • Maintain proper tracking of problem resolution and conduct trend analysis for reference and management reporting

Qualifications:

  • Candidates should ideally hold one of the certifications below:
  • AWS Certified Solutions Architect - Associate
  • Deep understanding of AWS Cloud infrastructure, operating at scale
  • Ability to review, understand and extract data from Nuvens Workspace Manager or equivalent endpoint management solution
  • Prior experience administering Windows and Active Directory is essential (AWS hosted Active Directory a plus!)
  • Experience in the development and revisions of Training Presentations, Quick Reference Guides and Other Support Materials
  • Strong Customer Service & communication skills, both telephone and email
  • Can work with minimal supervision, prioritising work within tight deadlines
  • Previous AWS console and Synchronet Click administration is a big plus
  • Experience creating Windows images, Linux/Ubuntu deployments, and troubleshooting both OS platforms
  • Availability for out of hours support if required

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Medidata believes that other benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; a generous pension; and 25+ paid holidays per year.

Inclusion statement: As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes.

AWS Specialist Engineer- Remote employer: PowerToFly

At PowerToFly, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the surgical equipment sector. Our Camberley location provides a vibrant environment with ample opportunities for professional growth, supported by comprehensive training and development programmes. We value our employees' contributions and offer competitive benefits, making us a rewarding place to build a meaningful career.

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Contact Details:

PowerToFly Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land AWS Specialist Engineer- Remote

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at PowerToFly or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to PowerToFly.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like PowerToFly.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like PowerToFly that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace AWS Specialist Engineer- Remote

AWS WorkSpaces
Cloud Infrastructure Management
Troubleshooting
Configuration Management
Technical Communication
Collaboration with Engineering Teams
Customer Service

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at PowerToFly.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at PowerToFly and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at PowerToFly

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If PowerToFly uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.