At a Glance
- Tasks: Lead shifts, deliver exceptional service, and manage club operations in a vibrant environment.
- Company: Powerleague, the UK's largest provider of small-sided football.
- Benefits: Competitive salary, performance bonuses, staff discounts, and career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and a fun, energetic atmosphere.
- Why this job: Join a passionate team and make a real impact in the community through sport.
- Qualifications: Experience in retail, hospitality, or sports venues; strong leadership and communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Do you thrive in a fast-paced environment where no two days are the same? At Powerleague, we’re looking for a Duty Manager to support the day-to-day operations of one of our leading 5-a-side football venues. If you’re passionate about sport, leadership and delivering brilliant customer service, this is your chance to step up and make your mark.
About Powerleague: Powerleague is the UK’s original and largest provider of small-sided football. Our state-of-the-art pitches and venues are a community hub, a place where people come together to play, connect and grow. With over 40 centres across the UK, we’re on a mission to bring small sided football and padel to everyone and you could be a key player in our journey. You’ll be the heart and soul of your club — leading a talented team, delighting customers, smashing targets, and driving the vibe that makes Powerleague special.
What We Can Offer You:
- A competitive salary with performance-based bonus opportunities
- Staff discounts off pitches and functions
- Access to our online benefits program with discounts at various locations
- Access to Stream - our financial wellbeing app, allowing you early access to your pay when you need it
- Employee Assistance Program
- Career development through tailored training and progression pathways
- Be a part of a team who live and breathe sport and the community spirit.
What You’ll Be Doing:
- Lead shifts to ensure smooth, safe and efficient daily club operations
- Deliver exceptional customer service to players, teams and event guests
- Manage bookings, leagues and match night activities
- Supervise and motivate the team members on shift
- Handle health and safety, compliance, and facility standards
- Support promotional activities and community outreach
What You Bring to the Squad:
- Previous experience in retail, hospitality, leisure or sports venues
- Confident communicator with a hands-on leadership style
- High energy and ability to remain calm under pressure
- Strong organisational and problem-solving skills
- You’re customer-obsessed — you understand that every touchpoint matters.
- And let’s face it — you’ve got a passion for sport, community and energy that’s contagious.
Ready to take control of the game? Apply now and become a Duty Manager at Powerleague - where your energy, leadership, and love for football will thrive on and off the pitch.
Duty Manager in Manchester employer: Powerleague
Powerleague in Edinburgh is an exceptional employer, offering a dynamic work environment where sports enthusiasts can thrive. With a strong focus on employee development and a commitment to excellent customer service, team members enjoy numerous benefits and opportunities for growth while contributing to a lively community hub. Join us to be part of a passionate team that values leadership and teamwork in the heart of the city.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Powerleague's social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. Be ready to share these experiences to show you're the right fit for the Duty Manager role.
✨Tip Number 3
Show your passion for sport! Whether it's football or community events, let your enthusiasm shine through. This is key to landing a job where energy and customer service are crucial.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Powerleague team!
We think you need these skills to ace Duty Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Sport:Make sure to highlight your love for sport in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the community and the game. Share any relevant experiences that showcase your enthusiasm!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Duty Manager role. We appreciate when candidates show they’ve done their homework on us and understand what we’re all about.
Be Clear and Concise:When writing your application, keep it clear and to the point. We love a well-structured application that’s easy to read. Use bullet points if necessary, and make sure to highlight your key achievements and skills that relate to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Powerleague
✨Know the Game
Familiarise yourself with Powerleague's mission and values. Understand their focus on community and customer service, as well as the specifics of managing a sports venue. This will help you demonstrate your passion for sport and how you can contribute to their goals.
✨Show Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a shift. Highlight your hands-on leadership style and how you motivate others, especially in high-pressure situations. This is key for a Duty Manager role!
✨Customer Service is Key
Think of scenarios where you’ve gone above and beyond for customers. Be ready to discuss how you handle complaints or difficult situations while maintaining a positive atmosphere. Powerleague values customer obsession, so show them you get it!
✨Be Ready for Problem-Solving
Anticipate questions about how you would handle operational challenges or emergencies. Prepare to share specific strategies you’ve used in the past to solve problems efficiently. This will showcase your organisational skills and ability to think on your feet.
