At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and manage bookings at a vibrant football venue.
- Company: Powerleague is the UK's largest provider of small-sided football, fostering community through sport.
- Benefits: Enjoy competitive pay, performance bonuses, staff discounts, and career development opportunities.
- Why this job: Join a passionate team, thrive in a dynamic environment, and make a real impact in your community.
- Qualifications: Experience in retail, hospitality, or sports venues; strong communication and leadership skills required.
- Other info: This is a full-time role perfect for those who love sport and community engagement.
The predicted salary is between 28800 - 43200 ÂŁ per year.
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Be the Heart of the Action. Lead the Shift. Deliver the Game
Do you thrive in a fast- paced environment where no two days are the same? At Powerleague, we’re looking for a
About Powerleague
Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a
Duty Manager at Powerleague
Be the Heart of the Action. Lead the Shift. Deliver the Game
Do you thrive in a fast- paced environment where no two days are the same? At Powerleague, we’re looking for a Duty Manager to support the day- to- day operations of one of our leading 5- a- side football venues. If you’re passionate about sport, leadership and delivering brilliant customer service- this is your chance to step up and make your mark.
About Powerleague
Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a community hub, a place where people come together to play, connect and grow. With over 40 centres across the UK, we’re on a mission to bring small sided football and padel to everyone and you could be a key player in our journey. You’ll be the heart and soul of your club — leading a talented team, delighting customers, smashing targets, and driving the vibe that makes Powerleague special.
What We Can Offer You?
- A competitive salary with performance- based bonus opportunities
- Staff discounts off pitches and functions
- Access to our online benefits program with discounts at various locations
- Employee Assistance Program
- Career development through tailored training and progressions pathways
- Be a part of a team who live and breathe sport and the community spirit.
What You\’ll Be Doing:
- Lead shifts to ensure smooth, safe and efficient daily club operations
- Deliver exceptional customer service to players, teams and event guests
- Manage bookings, leagues and match night activities
- Supervise and motivate the team members on shift
- Handle health and safety, compliance, and facility standards
- Support promotional activities and community outreach
What You Bring to the Squad:
- Previous experience in retail, hospitality, leisure or sports venues
- Confident communicator with a hands- on leadership style
- High energy and ability to remain calm under pressure
- Strong organisational and problem- solving skills
- You’re customer-obsessed — you understand that every touchpoint matters.
- And let’s face it — you’ve got a passion for sport, community and energy that’s contagious.
Apply Now
Ready to take control of the game? Appy now and become a Duty Manager at Powerleague – where your energy, leadership, and love for football will thrive on and off the pitch.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Restaurants
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Duty Manager employer: Powerleague
Contact Detail:
Powerleague Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Powerleague's values and mission. Understanding their commitment to community and sport will help you align your answers during interviews, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Network with current or former employees of Powerleague. Engaging with them can provide insider insights about the company and the role, which can be invaluable when preparing for interviews or discussions.
✨Tip Number 3
Demonstrate your leadership skills in practical scenarios. Think of examples from your past experiences where you've successfully led a team or managed a challenging situation, as these stories will resonate well with the hiring managers.
✨Tip Number 4
Stay updated on the latest trends in sports management and customer service. Showing that you're knowledgeable about industry standards and innovations can set you apart as a candidate who is proactive and passionate about the role.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager at Powerleague. Highlight your relevant experience in customer service, leadership, and sports management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your previous roles in retail, hospitality, or sports venues, and showcase your ability to lead teams and deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for sport and community. Use specific examples to demonstrate how you can contribute to the vibrant atmosphere at Powerleague.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Powerleague
✨Show Your Passion for Sport
Make sure to express your enthusiasm for sports and community engagement during the interview. Powerleague values candidates who are not just qualified but also genuinely passionate about football and creating a vibrant atmosphere.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your hands-on leadership style and how you motivate others, as this is crucial for the Duty Manager position.
✨Prepare for Customer Service Scenarios
Think of specific instances where you provided exceptional customer service. Be ready to discuss how you handle difficult situations and ensure that every customer leaves satisfied, as this aligns with Powerleague's commitment to outstanding service.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety standards relevant to sports venues. Be prepared to discuss how you would manage compliance and ensure a safe environment for both staff and customers, which is a key responsibility of the role.