At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and manage club operations.
- Company: Join Powerleague, the UK's largest small-sided football provider.
- Benefits: Competitive pay, staff discounts, financial wellbeing app, and career development.
- Other info: Dynamic environment with opportunities for growth and a passion for sport.
- Why this job: Be the heart of the action and make a real impact in the community.
- Qualifications: Experience in retail, hospitality, or sports venues; strong leadership and communication skills.
The predicted salary is between 31000 - 35000 £ per year.
Be the Heart of the Action. Lead the Shift. Deliver the Game.
Do you thrive in a fast‑paced environment where no two days are the same? At Powerleague, we’re looking for a Duty Manager to support the day‑to‑day operations of one of our leading 5‑a‑side football venues. If you’re passionate about sport, leadership and delivering brilliant customer service, this is your chance to step up and make your mark.
About Powerleague
Powerleague is the UK’s original and largest provider of small‑sided football. Our state‑of‑the‑art pitches and venues are a community hub, a place where people come together to play, connect and grow. With over 40 centres across the UK, we’re on a mission to bring small‑sided football and padel to everyone and you could be a key player in our journey. You’ll be the heart and soul of your club—leading a talented team, delighting customers, smashing targets, and driving the vibe that makes Powerleague special.
What We Can Offer You?
- A competitive industry pay
- Staff discounts off pitches, courts and functions
- Access to our online benefits program with discounts at 100s of locations and retailers
- Access to Stream—a financial wellbeing app, allowing you early access to your pay when you need it
- Celebrate career anniversaries with a Prezzee gift voucher to spend at 100s of locations and retailers
- Employee Assistance Program
- Enhanced Family Leave after 2 years continuous service
- Career development through tailored training and progressions pathways, including apprenticeships
- Be a part of a company that values your contribution and supports your growth
What You’ll Be Doing:
- Lead shifts to ensure smooth, safe and efficient daily club operations
- Deliver exceptional customer service to players, teams and event guests
- Manage bookings, leagues and match night activities
- Supervise and motivate the team members on shift
- Handle health and safety, compliance, and facility standards
- Support promotional activities and community outreach
What You Bring to the Squad:
- Previous experience in retail, hospitality, leisure or sports venues
- Confident communicator with a hands‑on leadership style
- High energy and ability to remain calm under pressure
- Strong organisational and problem‑solving skills
- You’re customer‑obsessed—you understand that every touchpoint matters
- And let’s face it—you’ve got a passion for sport, community and energy that’s contagious
Ready to take control of the game? Apply now and become a Duty Manager at Powerleague—where your energy, leadership, and love for football will thrive on and off the pitch.
Duty Manager (18 - 20hrs) employer: Powerleague
Powerleague in Edinburgh is an exceptional employer, offering a dynamic work environment where sports enthusiasts can thrive. With a strong focus on employee development and a commitment to excellent customer service, team members enjoy numerous benefits and opportunities for growth while contributing to a lively community hub. Join us to be part of a passionate team that values leadership and teamwork in the heart of the city.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager (18 - 20hrs)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Powerleague and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Duty Manager (18 - 20hrs)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Powerleague that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Powerleague.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Powerleague get a sense of who you are beyond your experience!
How to prepare for a job interview at Powerleague
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Powerleague and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
