Duty Manager in Milton Keynes

Duty Manager in Milton Keynes

Milton Keynes Full-Time 22950 - 28050 £ / year (est.) On-site
Powerleague Group

At a Glance

  • Tasks: Lead shifts, deliver exceptional customer service, and manage daily operations at our football venue.
  • Company: Join Powerleague, the UK's largest provider of small-sided football.
  • Benefits: Competitive pay, staff discounts, financial wellbeing app, and career development opportunities.
  • Other info: Dynamic environment with opportunities for growth and a supportive team culture.
  • Why this job: Be the heart of the action and make a real impact in the sports community.
  • Qualifications: Experience in retail, hospitality, or sports venues; strong leadership and communication skills.

The predicted salary is between 22950 - 28050 £ per year.

Do you thrive in a fast-paced environment where no two days are the same? At Powerleague, we’re looking for a Duty Manager to support the day-to-day operations of one of our leading 5-a-side football venues. If you’re passionate about sport, leadership and delivering brilliant customer service, this is your chance to step up and make your mark.

About Powerleague

Powerleague is the UK’s original and largest provider of small-sided football. Our state-of-the-art pitches and venues are a community hub, a place where people come together to play, connect and grow. With over 40 centres across the UK, we’re on a mission to bring small sided football and padel to everyone and you could be a key player in our journey. You’ll be the heart and soul of your club — leading a talented team, delighting customers, smashing targets, and driving the vibe that makes Powerleague special.

What We Can Offer You:

  • A competitive industry pay
  • Staff discounts off pitches, courts and functions
  • Access to our online benefits program with discounts at 100s of locations and retailers
  • Access to Stream - our financial wellbeing app, allowing you early access to your pay when you need it
  • Celebrate career anniversaries with a Prezzee gift voucher to spend at 100's of locations and retailers
  • Employee Assistance Program
  • Enhanced Family Leave after 2 years continuous service
  • Career development through tailored training and progression pathways, including apprenticeships
  • Be a part of a company that values your contribution and supports your growth

What You'll Be Doing:

  • Lead shifts to ensure smooth, safe and efficient daily club operations
  • Deliver exceptional customer service to players, teams and event guests
  • Manage bookings, leagues and match night activities
  • Supervise and motivate the team members on shift
  • Handle health and safety, compliance, and facility standards
  • Support promotional activities and community outreach

What You Bring to the Squad:

  • Previous experience in retail, hospitality, leisure or sports venues
  • Confident communicator with a hands-on leadership style
  • High energy and ability to remain calm under pressure
  • Strong organisational and problem-solving skills
  • You’re customer-obsessed — you understand that every touchpoint matters.
  • And let’s face it — you’ve got a passion for sport, community and energy that’s contagious.

Apply Now

Ready to take control of the game? Apply now and become a Duty Manager at Powerleague – where your energy, leadership, and love for football will thrive on and off the pitch.

Duty Manager in Milton Keynes employer: Powerleague Group

Powerleague Milton Keynes is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about sports and community engagement. With competitive salaries, performance-based bonuses, and tailored career development opportunities, employees are empowered to thrive in a fast-paced environment where their contributions truly matter. Join a team that not only values your ideas but also offers unique benefits like staff discounts and an Employee Assistance Program, making it a rewarding place to grow your career while enjoying the game you love.

Powerleague Group

Contact Details:

Powerleague Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager in Milton Keynes

✨Get Involved in Local Sports Communities

Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.

✨Leverage Internships and Volunteering

Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!

✨Visit Sports Job Fairs

Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Powerleague Group. Bring your A-game and be ready to chat about how you can contribute to their team!

✨Apply Through Our Website

Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Powerleague Group. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!

We think you need these skills to ace Duty Manager in Milton Keynes

Leadership
Customer Service
Organisational Skills
Problem-Solving Skills
Communication Skills
Team Management
Health and Safety Compliance

Some tips for your application 🫡

Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.

Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!

Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!

Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Powerleague Group aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!

How to prepare for a job interview at Powerleague Group

✨Highlight Your Passion for Sports

When chatting with Powerleague Group, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.

✨Showcase Your Management Skills

This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.

✨Be Prepared for Scenario-Based Questions

Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.

✨Demonstrate Enthusiasm for Team Collaboration

In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.