At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and manage bookings at our vibrant football venue.
- Company: Join Powerleague, the UK's largest provider of small-sided football.
- Benefits: Competitive pay, staff discounts, financial wellbeing app, and career development opportunities.
- Other info: Dynamic environment with opportunities for growth and a passion for sport.
- Why this job: Be the heart of the action and make a real impact in the community.
- Qualifications: Experience in retail, hospitality, or sports venues; strong leadership and communication skills.
The predicted salary is between 22050 - 26950 £ per year.
Do you thrive in a fast-paced environment where no two days are the same? At Powerleague, we’re looking for a Duty Manager to support the day-to-day operations of one of our leading 5-a-side football venues. If you’re passionate about sport, leadership and delivering brilliant customer service, this is your chance to step up and make your mark.
About Powerleague
Powerleague is the UK’s original and largest provider of small-sided football. Our state-of-the-art pitches and venues are a community hub, a place where people come together to play, connect and grow. With over 40 centres across the UK, we’re on a mission to bring small sided football and padel to everyone and you could be a key player in our journey. You’ll be the heart and soul of your club — leading a talented team, delighting customers, smashing targets, and driving the vibe that makes Powerleague special.
What We Can Offer You:
- A competitive industry pay
- Staff discounts off pitches, courts and functions
- Access to our online benefits program with discounts at 100s of locations and retailers
- Access to Stream - our financial wellbeing app, allowing you early access to your pay when you need it
- Celebrate career anniversaries with a Prezzee gift voucher to spend at 100's of locations and retailers
- Employee Assistance Program
- Enhanced Family Leave after 2 years continuous service
- Career development through tailored training and progression pathways, including apprenticeships
- Be a part of a company that values your contribution and supports your growth
What You'll Be Doing:
- Lead shifts to ensure smooth, safe and efficient daily club operations
- Deliver exceptional customer service to players, teams and event guests
- Manage bookings, leagues and match night activities
- Supervise and motivate the team members on shift
- Handle health and safety, compliance, and facility standards
- Support promotional activities and community outreach
What You Bring to the Squad:
- Previous experience in retail, hospitality, leisure or sports venues
- Confident communicator with a hands-on leadership style
- High energy and ability to remain calm under pressure
- Strong organisational and problem-solving skills
- You’re customer-obsessed — you understand that every touchpoint matters.
- And let’s face it — you’ve got a passion for sport, community and energy that’s contagious.
Apply Now
Ready to take control of the game? Apply now and become a Duty Manager at Powerleague – where your energy, leadership, and love for football will thrive on and off the pitch.
Duty Manager in Manchester employer: Powerleague Group
Powerleague Milton Keynes is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about sports and community engagement. With competitive salaries, performance-based bonuses, and tailored career development opportunities, employees are empowered to thrive in a fast-paced environment where their contributions truly matter. Join a team that not only values your ideas but also offers unique benefits like staff discounts and an Employee Assistance Program, making it a rewarding place to grow your career while enjoying the game you love.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Powerleague Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Powerleague Group
Don't be shy about reaching out to Powerleague Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Powerleague Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Powerleague Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
