Operations Manager

Operations Manager

Part-Time 18000 - 21600 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Bridge the gap between clients and teams, translating insights into actionable data.
  • Company: Join Powerforce, a top-rated agency with a fantastic culture and inclusive environment.
  • Benefits: Competitive salary, performance bonuses, and mileage reimbursement.
  • Why this job: Make a real impact while working flexibly from home and on the go.
  • Qualifications: Full UK driving licence, strong client relationship skills, and data storytelling experience.
  • Other info: Career growth opportunities in a dynamic and supportive workplace.

The predicted salary is between 18000 - 21600 £ per year.

Part time, Permanent

Salary: £18,000 pro rata + up to 15% bonus + mileage

Working: 22.5 hours / 3 days a week

Location: Home based – with travel to Winnersh (Head Office) for team meetings and quarterly field visits across the UK

You will be bridging the gap between the client and our internal teams. This is a solution-led role designed for a strategic thinker who can manage their own diary to hit specific KPIs. You will be the main point of contact for the client, translating field insights into actionable data stories.

Your Responsibilities

  • Act as the primary liaison between the client and Powerforce; attend account surgeries to gather promotional info and lead activations/activities.
  • Manage your own diary for field visits. You will go into trade each quarter to ensure consistency and excellence.
  • Deliver weekly performance updates and use data storytelling to influence change and provide "view from the field" insights.
  • Support a team of 21, ensuring the team has everything they need (POS, campaign info, RSM involvement) to succeed.
  • Support the AD with ad-hoc client requests, induction delivery, training, and audits to maintain high Standards of Performance.

Requirements

  • You must hold a full UK driving license and have access to your own reliable vehicle (mileage paid).
  • Proven ability to use data to influence change or tell a compelling narrative to stakeholders.
  • Strong experience in managing client relationships and professional communication.
  • A proactive approach to problem-solving and the ability to work independently.

In Return We Will Offer You

  • Competitive salary with additional performance related bonuses
  • Full initial and ongoing product and skills training that will enable you to be the best you can be
  • Career opportunities within Powerforce / Smollan within this account or our wide portfolio of clients nationally

More About Us

At Powerforce, our people and customers are at the heart of everything we do. We are dedicated to fostering a fantastic culture and creating an incredible workplace environment. Our ongoing success is a direct result of the outstanding results we consistently achieve and the deep, enduring relationships we have built with our valued customers. At the core of our approach are our guiding IMPACT values: Integrity, Mindset for Growth, People at heart, Accountability, Customer-centricity, and Teamwork. These principles drive us forward and shape our interactions every day.

Powerforce is committed to providing talented and ambitious individuals with the opportunity to showcase their abilities in a competitive and dynamic marketplace. We are delighted to have been recognised as a Great Place to Work for the last 7 years and have recently climbed to 5th place in the UK rankings for Large Organisations based on feedback directly from our employees. We are proud to be widely recognised as a top agency in our industry!

Our shelves are filled with FMBE awards (our industry awards), highlighting our commitment to delivering exceptional work for our clients. With Agency of the Year and Team of the Year titles under our belt in 2 of the last 3 years, it is clear that our dedication shines through.

At Powerforce, creating a welcoming and inclusive workplace is our top priority. We strive to foster an environment where everyone feels safe and valued, allowing our colleagues to truly be themselves and thrive in their roles. While we acknowledge that we are not flawless, we are dedicated to continually enhancing our support for diversity within both our company and the communities we serve.

If you are seeking a company where you can be accepted for who you are, you have come to the right place. Join us today and become part of a team where individuality is celebrated! Apply now and let us start a journey together.

Operations Manager employer: Powerforce GB

At Powerforce, we pride ourselves on being an exceptional employer, offering a competitive salary and performance-related bonuses alongside comprehensive training to help you excel in your role as Operations Manager. Our home-based work culture, combined with the opportunity for field visits and team collaboration at our Winnersh head office, fosters a supportive environment where your contributions are valued and recognised. With a strong commitment to employee growth and a focus on inclusivity, we ensure that every team member can thrive and make a meaningful impact within our dynamic organisation.
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Contact Detail:

Powerforce GB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Network like a pro! Reach out to your connections and let them know you're on the hunt for an Operations Manager role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising your data storytelling skills. Since this role involves translating insights into compelling narratives, make sure you can showcase your ability to influence change with data.

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values. Check out our website at StudySmarter and see how we embody integrity and teamwork – it’s all about finding the right fit!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.

We think you need these skills to ace Operations Manager

Client Relationship Management
Data Storytelling
KPI Management
Problem-Solving Skills
Independent Working
Communication Skills
Diary Management
Team Support
Performance Analysis
Proactive Approach
Training and Induction Delivery
Attention to Detail
Field Insights Translation
Strategic Thinking

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing client relationships and using data to influence change. We want to see how your skills align with the Operations Manager role, so don’t hold back!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love a proactive approach, so share those stories that demonstrate your ability to think strategically and work independently.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your thoughts, as we appreciate professional communication. Remember, less is often more!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our fantastic team!

How to prepare for a job interview at Powerforce GB

✨Know Your Data

As an Operations Manager, you'll need to use data storytelling to influence change. Brush up on your data analysis skills and be ready to discuss how you've used data in past roles to drive results. Prepare specific examples that showcase your ability to translate insights into actionable strategies.

✨Master the Client Relationship

Since you'll be the main point of contact for clients, it's crucial to demonstrate your experience in managing client relationships. Think of instances where you successfully navigated challenges or improved client satisfaction. Be prepared to share these stories during your interview.

✨Showcase Your Proactive Problem-Solving

This role requires a proactive approach to problem-solving. Prepare to discuss situations where you identified potential issues before they escalated and the steps you took to resolve them. Highlight your ability to work independently while still being a team player.

✨Align with Company Values

Powerforce values integrity, growth mindset, and teamwork. Familiarise yourself with these principles and think about how your personal values align with them. During the interview, express how you embody these values in your work and how they guide your interactions with clients and colleagues.

Operations Manager
Powerforce GB
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