Sales Operations Manager, EMEA

About Powerfleet

Powerfleet is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people‑first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent.

Position Overview

Powerfleet is seeking a highly analytical and operationally driven Sales Operations Manager, EMEA to act as the primary Sales Operations partner to our EMEA commercial organization. This role is the link between global Sales Operations strategy and regional execution, ensuring that sales processes, tools, reporting, and operational programs are effectively implemented and adopted across the region. The Sales Operations Manager will partner closely with regional sales leadership to improve sales productivity, maintain data integrity, support forecasting accuracy, and drive operational excellence throughout the customer lifecycle.

What You'll Do

• Regional Sales Operations Partnership
• Serve as the primary Sales Operations partner for the EMEA sales organization.
• Act as the first point of contact for sales process, CRM, reporting, and GTM tool‑related questions.
• Identify, document, and implement process improvements that reduce friction and improve sales effectiveness.
• Support the execution of regional sales motions, workflows, and operational cadences while maintaining alignment with global standards.
• Partner with sales leadership to improve operational consistency, accountability, and execution across the region.
• Collaborate with Global Sales Operations to ensure regional needs are incorporated into broader GTM initiatives.
• Pipeline Management, Forecasting & Analytics
• Maintain high standards of CRM data quality and opportunity hygiene across the EMEA sales organization.
• Support forecast management processes and provide analytical insights that improve forecast accuracy and predictability.
• Develop and maintain dashboards, scorecards, and reports that provide visibility into:
• Pipeline health
• Sales activity trends
• Quota attainment
• Forecast performance
• Revenue growth metrics
• Analyze performance data and proactively identify risks, opportunities, and trends that require leadership attention.
• Deliver actionable recommendations that support data‑driven decision making.
• Sales Technology & Enablement Support
• Drive adoption and effective utilization of key GTM systems including Salesforce, Salesloft, DealHub, and related sales technologies.
• Provide ongoing support and guidance to sales managers and sellers on tool usage, reporting, and best practices.
• Gather regional feedback regarding tools and workflows and partner with Global Sales Operations to prioritize enhancements.
• Collaborate with Sales Enablement to ensure onboarding programs, process documentation, and training materials remain current and effective.
• Support rollout and change management activities for new systems, processes, and GTM initiatives.
• Territory Planning & Business Operations
• Support territory planning, quota allocation, and headcount modeling activities in partnership with Sales Leadership and Finance.
• Assist in regional business planning efforts and performance reviews.
• Contribute regional insights and operational requirements to company‑wide strategic initiatives.
• Ensure regional operational processes align with applicable data privacy and compliance requirements, including GDPR.
• Help establish scalable operating rhythms that support sustainable growth across the EMEA region.

What You'll Bring

• Required Qualifications
• Bachelor's degree in Business, Finance, Operations, Analytics, or a related field, or equivalent practical experience.
• 3+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related Go‑to‑Market operations role.
• Experience supporting B2B SaaS, technology, IoT, telematics, or other high‑growth commercial organizations.
• Strong working knowledge of Salesforce, including reporting, dashboards, forecasting, and data management.
• Experience with sales engagement platforms such as Salesloft, Outreach, or similar tools.
• Familiarity with CPQ platforms such as DealHub, Salesforce CPQ, or comparable solutions.
• Advanced proficiency in Excel and/or Google Sheets.
• Strong analytical skills with the ability to translate data into meaningful business insights.
• Experience supporting geographically distributed teams across multiple countries and time zones.
• Understanding of EMEA business environments and regional compliance considerations, including GDPR.
• Preferred Qualifications
• Experience working in a global Sales Operations or Revenue Operations organization.
• Familiarity with business intelligence platforms such as Tableau, Power BI, or Looker.
• Experience supporting territory design, quota planning, or sales compensation processes.
• Knowledge of SaaS metrics, pipeline management methodologies, and forecasting best practices.
• Experience leading process improvement or change management initiatives.

Success Characteristics

• Highly organized with exceptional attention to detail.
• Strong problem‑solving and critical‑thinking skills.
• Ability to influence stakeholders and drive adoption without direct authority.
• Comfortable balancing strategic initiatives with day‑to‑day operational execution.
• Proactive, ownership‑oriented mindset with a bias toward action.
• Excellent communication and collaboration skills across diverse teams and cultures.
• Ability to manage multiple priorities in a fast‑paced, evolving environment.