At a Glance
- Tasks: Manage customer accounts and reduce arrears to improve cash flow.
- Company: Energia Group, a leader in renewable energy solutions.
- Benefits: Competitive salary, annual bonus, wellbeing programme, and generous holiday package.
- Other info: Flexible hybrid work model with excellent career development opportunities.
- Why this job: Join a supportive team making a real impact in Ireland's energy transition.
- Qualifications: 2+ years in Credit Control or similar, strong communication skills, and MS Office proficiency.
The predicted salary is between 27450 - 33550 £ per year.
Salary: £28,000 plus up to a 10% annual bonus.
Location: Belfast
Closing Date: 06/09/2026
Working hours: 37 hours per week
The Vacancy
What it's like to work at Energia Group:
We're proud that 87% of our employees would recommend us as a great place to work. It's more than just a job; it's a place where people genuinely enjoy belonging to a committed and supportive team. Our values - Trustworthy, Dynamic, Resourceful, and Community-Focused - aren't just words; they guide how we work every day. We're dedicated to helping you learn, grow and develop, offering learning opportunities, mentoring, and professional support to help you reach your goals.
You’ll also enjoy some great benefits, like:
- An annual bonus of up to 10%
- Our award-winning wellbeing programme
- A Wellbeing Fund you can spend on whatever recharges you
- Free counselling service
- Initiatives to reward long service
- Free health checks
- Annual flu jab
- Free on-site parking
- Life assurance
- A generous holiday package with the option to add more days
- Health cash plans
- Fun sports and social clubs
We also get the balance right with a hybrid work model, so you can stay connected while still having flexibility.
The Role
Reporting to the Debt Manager, the main objective of the Credit Controller role is to reduce arrears in line with target, improving our company’s cash flow while ensuring all market Codes of Practice, Data Protection and in-house department procedures are followed. The role will involve incoming and outbound telephone calls, investigative work to locate debtors, working with third party agencies and reporting information when required to the Regulatory Department.
Energia are seeking to recruit someone with experience in a customer specialist role.
What you'll need:
- 2 years+ experience working in Credit Control or a similar environment dealing with a high volume of customers and finding the best ways to recover payment for bills with effective negotiation.
- Previous experience of working in a fast-paced / target-driven environment.
- Excellent telephone manners with experience of working daily on inbound & outbound calls.
- Demonstrable strong communication skills and a well-organised approach.
- Experience of working towards KPIs.
- Proficient in the use of MS Office to include - Word, Excel, Outlook and PowerPoint.
If you are enthusiastic about this role but don’t meet every single requirement, we still encourage you to apply. Your past experiences might be the perfect match for this or other positions, making you the unique talent we're looking for.
NB: You are advised to submit your application as soon as possible as we reserve the right to close posts at any time, once we have received sufficient applications. We also reserve the right to enhance criteria to facilitate shortlisting.
Full details can be found in the job specification located at the bottom of this page.
NB: If you are successful in this role you will be required to carry out a Basic Access NI check. A criminal record will not necessarily be a bar to obtaining a position. Our Access NI Statement Policy and Recruitment of Ex-Offenders Policy will be provided upon request to HR.
The Company
Energia Group is a leading energy company dedicated to playing a key role in decarbonising Ireland's energy system. Operating through three key business units - Renewables, Flexible Generation and Customer Solutions (Energia in ROI and Power NI in NI) - we provide advanced energy solutions and technologies through these two brands. Join us if you're passionate about turning ambition into impact, channelling your energy to create a positive difference in Ireland's renewable energy future.
Does Energy Move You? If so, see how you can be a part of the energy transition.
Credit Controller employer: Power NI
Energia Group is an exceptional employer located in Belfast, offering a dynamic work environment that champions employee growth and development through comprehensive Learning and Development programmes. With a strong commitment to sustainability and community engagement, employees enjoy a hybrid working model that promotes work-life balance while contributing to Ireland's renewable energy future. Join us to be part of a diverse team where your contributions make a meaningful impact in a supportive and inclusive culture.
