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- Tasks: Manage credit control, reduce arrears, and improve cash flow while ensuring compliance.
- Company: Energia Group, a dynamic and community-focused energy provider.
- Benefits: Annual bonus, generous holiday allowance, health care, and wellbeing fund.
- Why this job: Join a supportive team and make a real impact in a fast-paced environment.
- Qualifications: 2 years in credit control or similar, strong communication skills, and MS Office proficiency.
- Other info: Hybrid work model with excellent career progression and social opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Contract Permanent - Full Time Working Hours 37 hours - Monday to Friday
Location: Belfast
Our Rewards:
- Annual Bonus
- Annual Cost of Living Review
- 23-25 Days Holiday per year + 11 stats and opportunity to buy more holidays
- Family Friendly Policies
- Enhanced Maternity and Paternity Pay
- Health Care
- Sick Pay
Your new opportunity:
Power NI, part of Energia Group, have an exciting opportunity for a Credit Controller based in Belfast. Reporting to the Credit Control Team Leader, the main objective of the Credit Controller role is to reduce arrears in line with target, improving our company’s cash flow while ensuring all market Codes of Practice, Data Protection and in-house department procedures are followed. The role will involve incoming and outbound telephone calls, investigative work to locate debtors, working with third party agencies and reporting information when required to the Regulatory Department.
Energia are seeking to recruit someone with experience in a customer specialist role.
What you’ll need:
- 2 years experience working in Credit Control or a similar environment dealing with a high volume of customers and finding the best ways to recover payment for bills with effective negotiation.
- Previous experience of working in a fast paced / target driven environment.
- Excellent telephone manner with experience of working daily on inbound & outbound calls.
- Demonstrable strong communication skills and a well organised approach.
- Experience of working towards KPIs.
- Proficient in the use of MS Office to include - Word, Excel, Outlook and PowerPoint.
Learning & Development:
- Career Progression and Development - Almost 100% of our promotions are from within the organisation
- Wellbeing Fund - to be used towards anything that energises you from Gym membership to Reflexology
- Mentoring Scheme
- Virtual Gym Membership
- Social Opportunities; Sports and Social Club
- Allyship@work
- Women’s Network
- Green Team
- Volunteering days and more
87% of employees would recommend Energia Group to friends and family as a great place to work! You will be joining a team where our company values of Trustworthy, Dynamic, Resourceful and Community Focused are at the heart of all our efforts.
You will have a variety of development opportunities available including internal L&D courses, mentoring, external networking, year-round learning and support for professional subscriptions. We also offer an annual Bonus, an award-winning wellbeing programme including a counselling service, sports and social clubs, a Wellbeing Fund to be used towards anything that energises you, generous holiday allowance with opportunity to buy more and Health Cash Plans.
Role worked on a hybrid basis (3 days from the office and 2 days from home), collaborate regularly with your peers while having a balance between your home and work life.
Does Energy Move You? APPLY NOW
Benefits:
- Laptop
- Medical Aid / Health Care
- Paid Holidays
- Pension Fund
Credit Controller in Belfast employer: Power NI
Contact Detail:
Power NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Belfast
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for Credit Controllers and showcase your negotiation skills and experience in handling high volumes of customers.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t just wait for the application window to open. Reach out to the hiring manager or team leader directly through our website. A little initiative can go a long way!
✨Tip Number 4
Showcase your skills! When you get the chance to chat with potential employers, highlight your proficiency in MS Office and your ability to work towards KPIs. Make sure they know you’re organised and ready to tackle challenges head-on.
We think you need these skills to ace Credit Controller in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control or similar environments, especially your skills in negotiation and handling high volumes of customers. We want to see how you can help us improve cash flow!
Show Off Your Communication Skills: Since this role involves a lot of phone work, emphasise your excellent telephone manner and communication skills in your application. Share examples of how you've successfully managed customer interactions in the past – we love a good story!
Be Organised: Demonstrate your well-organised approach in your application. Mention any tools or methods you use to stay on top of your tasks, especially when working towards KPIs. We appreciate candidates who can juggle multiple responsibilities effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Energia Group!
How to prepare for a job interview at Power NI
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures and targets regularly. Brush up on your understanding of cash flow, arrears, and KPIs. Be ready to discuss how you've successfully managed these in previous roles.
✨Master the Art of Communication
Since you'll be making and receiving calls daily, practice your telephone manner. Think about examples where you've effectively negotiated payments or resolved customer issues. Clear communication is key!
✨Familiarise Yourself with Company Values
Energia Group values Trustworthy, Dynamic, Resourceful, and Community Focused. Reflect on how your personal values align with these and prepare to share specific examples that demonstrate this alignment during your interview.
✨Showcase Your Tech Skills
You'll need to be proficient in MS Office, especially Excel. Prepare to discuss how you've used these tools in past roles, perhaps for tracking payments or reporting. If you have any tips or tricks for using these programs, share them!
