Sales & Retention Specialist in Antrim

Sales & Retention Specialist

Power NI, part of Energia Group, is looking for a Sales & Retention Specialist based in Antrim, Northern Ireland, UK.

Position: Permanent, Full Time

Working Hours: 37 hours per week, Monday to Friday.

Salary: Starting salary of £24,300 with opportunities for progression plus an uncapped commission‑based bonus with an on‑target earnings (OTE) of £6,000.

Our Rewards

• Uncapped commission‑based bonus with an OTE of £6,000
• Annual Cost of Living Review
• 23‑25 Days Holiday per year + 11 statutory holidays and opportunity to buy more holidays
• Family Friendly Policies
• Enhanced Maternity and Paternity Pay
• Health Care
• Sick Pay

Role Overview

Reporting to the Sales and Retention Team Leader, you will work as part of a team specialising in the acquisition of new and retention of existing customers in a target‑driven, fast‑paced environment. The role requires a strong focus on delivering an excellent sales experience through great customer service.

What You’ll Need

• Experience of sales and negotiation with customers.
• Excellent numerical, spoken, and written communication skills with the ability to listen effectively.
• Strong IT skills and proficiency in the use of MS Office.
• A suitable place to work at home and good broadband connection.

Learning & Development

• Career Progression and Development – Almost 100% of our promotions are from within the organisation
• Wellbeing Fund – to be used towards anything that energises you, from Gym membership to Reflexology
• Mentoring Scheme
• Virtual Gym Membership

Social & Community

• Sports and Social Club
• Allyship@work
• Women’s Network
• Green Team
• Volunteering days and more
• 87% of employees would recommend Energia Group to friends and family as a great place to work!
• Company values of Trustworthy, Dynamic, Resourceful and Community‑Focused are at the heart of all our efforts.
• Various development opportunities including internal L&D courses, mentoring, external networking, year‑round learning and support for professional subscriptions.
• Wellbeing programme – counselling service, sports and social clubs, a Wellbeing Fund, generous holiday allowance with opportunity to buy more and Health Cash Plans.
• Hybrid basis (3 days in office, 2 days working from home) balanced with home & work life.

Skills

Sales communication, customer service, Microsoft Office.

Benefits

• Group Life Assurance
• Laptop
• Medical Aid / Health Care
• Paid Holidays
• Parking
• Pension Fund

Seniority Level

Entry level.

Employment Type

Full-time.

Job Function

Sales and Business Development.

Industry

Utilities.