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For Companies At a Glance
- Tasks: Engage customers and promote services while ensuring their satisfaction and retention.
- Company: A leading utility company in Antrim with a focus on customer service.
- Benefits: Competitive holiday package, annual bonuses, and career progression opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong numerical and communication skills, plus experience in customer promotion.
- Other info: Enjoy a hybrid work model for better work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
A utility company based in Antrim is seeking a Sales and Retention Specialist. The ideal candidate will have strong numerical and communication skills, and experience in customer promotion. This full-time role offers a hybrid work model, focusing on delivering excellent customer service and retention.
You will enjoy benefits such as:
- a competitive holiday package
- annual bonuses
- opportunities for career progression
Hybrid Sales & Retention Specialist - Antrim employer: Power NI
Contact Detail:
Power NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Sales & Retention Specialist - Antrim
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your strong numerical and communication skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid Sales & Retention Specialist - Antrim
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your strong numerical and communication skills in your application. We want to see how you can use these skills to enhance customer service and retention.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Sales and Retention Specialist role. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Personable: Since this role is all about customer interaction, let your personality shine through in your written application. We’re looking for someone who can engage with customers effectively, so don’t be afraid to show us your friendly side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Power NI
✨Know Your Numbers
As a Sales and Retention Specialist, you'll need to demonstrate your numerical skills. Brush up on key metrics related to sales performance and customer retention rates. Be ready to discuss how you've used data to drive results in previous roles.
✨Showcase Your Communication Skills
This role requires excellent communication abilities. Prepare examples of how you've effectively communicated with customers in the past, whether through phone calls, emails, or face-to-face interactions. Practise articulating your thoughts clearly and confidently.
✨Understand Customer Promotion Strategies
Familiarise yourself with various customer promotion techniques. Think about successful campaigns you've been part of and be prepared to share your insights on what worked and why. This will show your potential employer that you can contribute to their promotional efforts.
✨Emphasise Your Customer Service Experience
Since this role focuses on delivering excellent customer service, highlight your relevant experience. Prepare to discuss specific situations where you went above and beyond for a customer, and how that contributed to retention. This will demonstrate your commitment to customer satisfaction.
