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For Companies At a Glance
- Tasks: Engage customers and drive retention in a dynamic, target-driven team.
- Company: Join Power NI, part of Energia Group, known for its supportive culture.
- Benefits: Enjoy remote work, competitive salary, annual bonus, and generous holiday allowance.
- Why this job: Make a real impact while developing your sales skills in a fast-paced environment.
- Qualifications: Strong communication skills and experience in sales or customer service.
- Other info: Great career progression opportunities and a vibrant company culture.
The predicted salary is between 28800 - 43200 £ per year.
Power NI, part of Energia Group, have an exciting opportunity for Sales & Retention Specialists based in Antrim. Reporting to the Sales & Retention Team Leader, you will work as part of a team specialising in the retention of customers. For this role we are seeking enthusiastic sales professionals who enjoy working within a target-driven, fast-paced team environment. The ideal candidate will have the ability to work as part of a hybrid working team and be highly motivated with a focus on providing excellent customer service.
Contract and Working Hours
- Contract: Permanent - Full Time
- Working Hours: 37 hours - Monday to Friday
- Location: Fully remote
Our Rewards
- Annual Bonus
- Annual Cost of Living Review
- 23-25 Days Holiday per year + 11 stats and opportunity to buy more holidays
- Family Friendly Policies
- Enhanced Maternity and Paternity Pay
- Health Care
- Sick Pay
What You'll Need
- Excellent numerical, spoken, and written communication skills with the ability to listen effectively.
- Experience of sales and negotiation with customers in an outbound role.
- Strong IT skills with experience of Microsoft Office.
- A suitable place to work at home and good broadband connection.
If you are enthusiastic about this role but don’t meet every single requirement, we still encourage you to apply. Your past experiences might be the perfect match for this or other positions, making you the unique talent we’re looking for.
Learning & Development
- Career Progression and Development - Almost 100% of our promotions are from within the organisation
- Wellbeing Fund - to be used towards anything that energises you from Gym membership to Reflexology
- Mentoring Scheme
- Virtual Gym Membership
- Social Opportunities
- Sports and Social Club
- Allyship@work
- Women’s Network
- Green Team
- Volunteering days and more
87% of employees would recommend Energia Group to friends and family as a great place to work! You will be joining a team where our company values of Trustworthy, Dynamic, Resourceful and Community Focused are at the heart of all our efforts. You will have a variety of development opportunities available including internal L&D courses, mentoring, external networking, year-round learning and support for professional subscriptions. We also offer an annual Bonus, an award-winning wellbeing programme including a counselling service, sports and social clubs, a Wellbeing Fund to be used towards anything that energises you, generous holiday allowance with opportunity to buy more and Health Cash Plans.
Role worked on a hybrid basis (3 days from the office and 2 days from home), collaborate regularly with your peers while having a balance between your home and work life.
Does Energy Move You? APPLY NOW!!!
Skills
- Customer Service
- Communication (written and verbal)
- Microsoft Office
Benefits
- Work From Home
- Laptop
- Paid Holidays
- Pension Fund
- Medical Aid / Health Care
Customer Engagement Specialist - Remote in Antrim employer: Power NI
Contact Detail:
Power NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Specialist - Remote in Antrim
✨Tip Number 1
Get your networking game on! Reach out to current or former employees at Power NI through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview like it’s the big match! Research Power NI’s values and think about how your skills align with their focus on customer service and teamwork. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your experiences and demonstrate your enthusiasm for the role, especially in a target-driven environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Power NI.
We think you need these skills to ace Customer Engagement Specialist - Remote in Antrim
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer engagement shine through! We want to see that you’re excited about the role and how you can contribute to our team.
Tailor Your Experience: Make sure to highlight your relevant sales and customer service experience. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well to make it easy for us to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Power NI
✨Know Your Customer Engagement
Before the interview, brush up on customer engagement strategies and retention techniques. Be ready to discuss how you’ve successfully retained customers in past roles, as this will show your understanding of the position and its requirements.
✨Showcase Your Sales Skills
Prepare specific examples of your sales achievements. Think about times when you exceeded targets or turned a difficult situation into a successful sale. This will demonstrate your enthusiasm for sales and your ability to thrive in a target-driven environment.
✨Master the Tech
Since the role requires strong IT skills, make sure you’re comfortable with Microsoft Office and any other relevant software. You might be asked to demonstrate your proficiency, so practice using these tools beforehand to avoid any hiccups during the interview.
✨Emphasise Teamwork and Communication
As this role involves working within a hybrid team, highlight your experience in collaborative environments. Share examples of how you’ve effectively communicated with team members and contributed to team goals, showcasing your ability to work well in a fast-paced setting.
