At a Glance
- Tasks: Provide technical support and diagnose faults for generators and electrical systems.
- Company: Join Power Electrics, a dynamic employee-owned company with a collaborative culture.
- Benefits: Enjoy competitive salary, bonus scheme, private medical, and generous holiday allowance.
- Other info: Opportunities for training, career progression, and a vibrant team atmosphere.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Relevant engineering qualification or apprenticeship; experience with generators is essential.
The predicted salary is between 36720 - 44880 £ per year.
Salary: Competitive | Depending on Experience
Job Purpose
Working as part of Power Electrics’ Technical Support Team, you will provide engineering support across our UK depot network and customer sites. Supporting multiple depots, you will act as a point of technical escalation, assisting engineers with fault diagnostics, commissioning, repairs, engineering upgrades and specialist customer requirements. Working alongside the wider Technical Support Team, you will support major projects, technical training, engineering upgrades and continued development of our modern rental fleet, including stage V equipment.
Key Responsibilities
- Provide technical support to Power Electrics depots and customers
- Diagnose and resolve generator and electrical faults
- Carry out commissioning, repairs, upgrades and modifications to rental equipment, including Stage V generators
- Attend customer sites to provide technical support, commissioning and site surveys
- Support technical training and mentoring to engineers and customers
- Support major projects, product introductions and technical investigations
- Work from Power Electrics depots when not attending customer sites
- Comply with Company Health & Safety
Skills & Experience
- Possess a relevant qualification in Mechanical/Electrical Engineering/Diesel Fitting/Plant i.e. City & Guilds, BTEC or equivalent OR to have served/completed an approved apprenticeship in Mechanical/Electrical Engineering
- An Electrical Bias is preferred OR proven experience servicing and repairing generator sets predominantly FG Wilson, Cummins etc – ESSENTIAL
- Possess good fault-finding abilities and strong communication skills
- Previous experience of working in a Field Service/Technical environment advantageous
- Understanding of LV distribution, changeover systems etc.
- Full Driving Licence ESSENTIAL
- Good customer awareness with the ability to respond to customers’ requirements effectively & efficiently
- Ability to work on own initiative and as part of a team
- Holder of ECS Card preferred but not essential as training can be given
What we offer
- EOT Bonus Scheme – benefit from the company's success by receiving a share of its profits
- Training, upskilling, and career progression
- Holiday Buy & Sell Scheme
- Company pension scheme
- Private medical scheme – Power Electrics policy is that nobody should pay more than £100 excess
- Life assurance scheme with access to healthcare support and counselling services
- 23 days holiday (plus bank holidays) – increasing with length of service up to 28 days
- Cycle to Work Scheme – tax-efficient bike purchase program
- Employee Referral Scheme – earn rewards for referring qualified candidates
- Company vehicle provided
- Company phone provided
Overtime Rates
- Days Time Rate Monday to Friday 12am to 4am Double Time
- Monday to Friday 8am to 5pm Standard Time
- Monday to Friday 5pm to Midnight Time and Half
- Saturdays 12am to 4am Double Time
- Saturdays 4am to Midnight Time and Half
- Sundays & Bank Holidays All hours Double Time
Our philosophy at Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment. Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained. All applicants must be eligible to work in the U.K. If you do not hear from us within two working weeks, then your application has not been successful on this occasion.
Join Our Employee-Owned Team
Whether you are based in the depot, on the road, or in the office, our people are at the heart of everything we do. If you are ready to grow your career with us and share in our success, we'd love to hear from you.
Technical Support Engineer – Full Time | Competitive | Depending on Experience in Wolverhampton employer: Power Electrics
Power Electrics is an excellent employer that values its employees by providing a supportive work culture and opportunities for professional growth. With a focus on training and development, you will have the chance to enhance your skills while working in a dynamic environment across various client sites in the UK. The company also offers competitive benefits and fosters a collaborative atmosphere, making it a rewarding place to build your career as a Field Technical Support Engineer.
