Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience

Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience

Full-Time 36720 - 44880 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide technical support and diagnose faults for generators and electrical systems.
  • Company: Join Power Electrics, a leader in engineering support with a diverse culture.
  • Benefits: Enjoy competitive salary, EOT bonus, private medical scheme, and career progression.
  • Other info: Flexible working environment with opportunities for training and personal growth.
  • Why this job: Make a real impact by supporting innovative projects and enhancing your technical skills.
  • Qualifications: Relevant engineering qualification or apprenticeship; strong fault-finding and communication skills required.

The predicted salary is between 36720 - 44880 £ per year.

Job Purpose

Working as part of Power Electrics’ Technical Support Team, you will provide engineering support across our UK depot network and customer sites. Supporting multiple depots, you will act as a point of technical escalation, assisting engineers with fault diagnostics, commissioning, repairs, engineering upgrades and specialist customer requirements. Working alongside the wider Technical Support Team, you will support major projects, technical training, engineering upgrades and continued development of our modern rental fleet, including stage V equipment.

Key Responsibilities

  • Provide technical support to Power Electrics depots and customers
  • Diagnose and resolve generator and electrical faults
  • Carry out commissioning, repairs, upgrades and modifications to rental equipment, including Stage V generators
  • Attend customer sites to provide technical support, commissioning and site surveys
  • Support technical training and mentoring to engineers and customers
  • Support major projects, product introductions and technical investigations
  • Work from Power Electrics depots when not attending customer sites
  • Comply with Company Health & Safety

Skills & Experience

  • Possess a relevant qualification in Mechanical/Electrical Engineering/Diesel Fitting/Plant i.e. City & Guilds, BTEC or equivalent
  • OR to have served/completed an approved apprenticeship in Mechanical/Electrical Engineering. An Electrical Bias is preferred
  • OR proven experience servicing and repairing generator sets predominantly FG Wilson, Cummins etc – ESSENTIAL
  • Possess good fault-finding abilities and strong communication skills
  • Previous experience of working in a Field Service/Technical environment advantageous
  • Understanding of LV distribution, changeover systems etc.
  • Full Driving Licence ESSENTIAL
  • Good customer awareness with the ability to respond to customers’ requirements effectively & efficiently
  • Ability to work on own initiative and as part of a team
  • Holder of ECS Card preferred but not essential as training can be given

What we offer

  • EOT Bonus Scheme – benefit from the company's success by receiving a share of its profits
  • Training, upskilling, and career progression
  • Holiday Buy & Sell Scheme
  • Company pension scheme
  • Private medical scheme – Power Electrics policy is that nobody should pay more than £100 excess
  • Life assurance scheme with access to healthcare support and counselling services
  • 23 days holiday (plus bank holidays) – increasing with length of service up to 28 days
  • Cycle to Work Scheme – tax-efficient bike purchase program
  • Employee Referral Scheme – earn rewards for referring qualified candidates
  • Company vehicle provided
  • Company phone provided

Overtime Rates

  • Monday to Friday 12am to 4am Double Time
  • Monday to Friday 8am to 5pm Standard Time
  • Monday to Friday 5pm to Midnight Time and Half
  • Saturdays 12am to 4am Double Time
  • Saturdays 4am to Midnight Time and Half
  • Sundays & Bank Holidays All hours Double Time

Our philosophy: At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.

Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained. All applicants must be eligible to work in the U.K. If you do not hear from us within two working weeks, then your application has not been successful on this occasion.

Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience employer: Power Electrics

Power Electrics is an excellent employer for those seeking a dynamic role as a Generator Workshop Engineer, offering a supportive work culture that prioritises safety and continuous training. Located in a vibrant area, employees benefit from a competitive package and clear pathways for career progression, making it a rewarding place to grow your skills and expertise in diesel engine maintenance and repair.

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Contact Details:

Power Electrics Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience role you’re after at Power Electrics.

Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Power Electrics a taste of what you can bring to the table!

Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Power Electrics.

Apply Through Company Websites

When you spot a role like Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience at Power Electrics, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience

Mechanical Engineering
Electrical Engineering
Diesel Fitting
Fault Diagnosis
Generator Repair
Commissioning Skills
Technical Support

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Power Electrics a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Power Electrics specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Power Electrics

Brush Up on Core Engineering Principles

Before heading into the interview with Power Electrics, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Power Electrics want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.