At a Glance
- Tasks: Provide technical support and diagnose faults for generators and electrical systems.
- Company: Join Power Electrics, a leader in engineering support with a diverse culture.
- Benefits: Enjoy competitive pay, training opportunities, and a generous holiday scheme.
- Other info: Dynamic team environment with excellent career progression and a commitment to inclusivity.
- Why this job: Make a real impact by supporting innovative projects and enhancing customer experiences.
- Qualifications: Experience in mechanical/electrical engineering and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
Working as part of Power Electrics' Technical Support Team, you will provide engineering support across our UK depot network and customer sites.
Supporting multiple depots, you will act as a point of technical escalation, assisting engineers with fault diagnostics, commissioning, repairs, engineering upgrades and specialist customer requirements.
Working alongside the wider Technical Support Team, you will support major projects, technical training, engineering upgrades and continued development of our modern rental fleet, including stage V equipment.
- Provide technical support to Power Electrics depots and customers
- Diagnose and resolve generator and electrical faults.
- Carryout commissioning, repairs, upgrades and modifications to rental equipment, including Stage V generators.
- Attend customer sites to provide technical support, commissioning and site surveys.
- Support technical training and mentoring to engineers and customers.
- Support major projects, product introductions and technical investigations.
- Work from Power Electrics depots when not attending customer sites.
- Comply with Company Health & Safety
- OR to have served/completed an approved apprenticeship in Mechanical/Electrical Engineering. An Electrical Bias is preferred
- OR proven experience servicing and repairing generator sets predominantly FG Wilson, Cummins etc - ESSENTIAL
- Possess good fault-finding abilities and strong communication skills
- Previous experience of working in a Field Service/Technical environment advantageous
- Understanding of LV distribution, changeover systems etc.
- Full Driving Licence ESSENTIAL
- Good customer awareness with the ability to respond to customers' requirements effectively & efficiently
- Ability to work on own initiative and as part of a team
- Holder of ECS Card preferred but not essential as training can be given
- EOT Bonus Scheme - benefit from the company's success by receiving a share of its profits.
- Training, upskilling, and career progression
- Holiday Buy & Sell Scheme
- Company pension scheme
- Private medical scheme - Power Electrics policy is that nobody should pay more than £100 excess
- Life assurance scheme with access to healthcare support and counselling services
- 23 days holiday (plus bank holidays) - increasing with length of service up to 28 days
- Cycle to Work Scheme - tax-efficient bike purchase program
- Employee Referral Scheme - earn rewards for referring qualified candidates
Our philosophy At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds.
We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation.
We are solely committed to adhering to the principles of equal and inclusive employment.
Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.
All applicants must be eligible to work in the U.
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Technical Support Engineer employer: Power Electrics
Power Electrics is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside a range of benefits including an EOT Bonus Scheme, private medical coverage, and a generous holiday allowance that increases with service. Our inclusive work culture fosters collaboration and respect, ensuring that every team member feels valued and empowered to contribute to our success while enjoying opportunities for training and career progression in a dynamic transport environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Support Engineer role you’re after at Power Electrics.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Power Electrics a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Power Electrics.
✨Apply Through Company Websites
When you spot a role like Technical Support Engineer at Power Electrics, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Power Electrics a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Power Electrics specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Power Electrics
✨Brush Up on Core Engineering Principles
Before heading into the interview with Power Electrics, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Power Electrics want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
